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Le Xin Catering Group Pte Ltd

4.1 / 5 (1,237 reviews) 2.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality3.8 / 5
Service & Communication4.0 / 5
Value3.9 / 5

Customer Photos (1294)

Reviews (1,237)

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1,237 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Julie Tan
Ms Julie Tan Verified Purchase
4.0 / 5

Customer service could be better.

Was given celery on 31 Aug although I indicated under no celery in the special request. Le Xing 1st replied that they will feedback to the operation team and they will try not to include celery as a vegetable dish in future. To my disappointment, I got celery again on 7 & 13 Sep, consecutive weeks somemore . Feedbacked to them again but no respond at all. Didn't even get any compensation for having no vegetable for my meals for 3 whole days as none of us eat celery. i tink most catering either they dun giv strong taste veg or they indicate in their menu so that customers can skip catering on that day. Upset that my feedback is not taken into consideration.
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L
Ms Lohsnah Verified Purchase
3.0 / 5

I WILL NOT ORDER FROM THIS CATERER AGAI!N!!! DISAPPOINTING!

In the package I had selected, there was Aromatic Fried Rice. I clearly informed the caterer that I wanted only Egg Fried Rice which they acknowledged, but when it was delivered, it was the original rice dish. Totally disappointing! Children at my party did not like ham and vegetables in the rice dish and did not eat it and so much was wasted.

As for the Aglio Olio with mushroom, it came with bell peppers and that was not stated in the menu! Again, the children at the party did not like the aglio olio as there was vegetables in it and it was wasted.

The breaded fish was a little over fried and not tasty. The French fries was soggy.

Potato salad was average.

Overall, I am sorely disappointed. I will NOT order from this caterer again. Furthermore, they were reasonably expensive too.
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Delivery Feedback

Based on 892 customer responses.

  • On time or up to 30 min early: 671 (75.2%)
  • More than 30 min early: 169 (18.9%)
  • Late: 52 (5.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 622
  • Less than 10 min early: 3
  • 10–15 min early: 13
  • 15–30 min early: 33
  • More than 30 min early: 169
  • Less than 10 min late: 5
  • 10–15 min late: 6
  • 15–30 min late: 10
  • More than 30 min late: 31

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