- Tingkat/ Daily Meals
- Sembawang Drive
- 20th Apr 2020
- 2 pax
- Family Deluxe Dinner Tingkat - 20 Days
Hearty cooking and Awesome services
Generous portion and delicious dishes. We ordered 2 pax and its just nice for 2 adult and 1 kid to share.
Le Xin Catering Group Pte Ltd
Not MUIS certified
FoodLine verified reviews
On-time delivery*75%
Food Quality3.8 / 5
Service & Communication4.0 / 5
Value3.9 / 5
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Reviews (1,237)
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Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.
F
- Dinner tingkat delivery
- Bukit Batok West Avenue 6
- 20th Apr 2020
- 2 pax
- Family Deluxe Dinner Tingkat - 20 Days
Much room for improvement
This was my second time ordering as other caterers are full (first time was a few years ago with average food quality)
Most dishes are quite blend including braised dishes and soup; meat in soup not tender enough. Can improve with more sauce/spices and gravy, and more varied cooking methods. Inconsistent use of lids or plastic sealing of opted microwavable containers; tend to leak or feel oily on the exterior regardless.
Most dishes are quite blend including braised dishes and soup; meat in soup not tender enough. Can improve with more sauce/spices and gravy, and more varied cooking methods. Inconsistent use of lids or plastic sealing of opted microwavable containers; tend to leak or feel oily on the exterior regardless.
Le Xin Catering Group Pte Ltd responded1st Jul 2020 11:50 AM
Dear Ms. Foo,
Thank you for your valuable feedback and support towards Le Xin Catering Group.
We would like to express our sincerest apologies on the unpleasant experience you have been through. As our company takes such food quality matters very seriously, our kitchen has proceeded to review the dishes mentioned in your feedback.
We would also like to apologize for the change of using container lids for a short period due to the shortage of seals during COVID-19 period. We have used back our sealing method to avoid food spillage immediately when there are stocks for us to use.
As we strive to provide the best food for our customers, we have escalated your feedback and concerns to our chefs and kitchen staff to improve on our dishes. We apologise for any inconvenience caused and hope to continuously improve to serve you better.
Best Regards,
Le Xin Catering Grou
KN
- Dinner tingkat
- Woodlands
- 20th Apr 2020
- 2 pax
- Family Deluxe Dinner Tingkat - 20 Days
Not recommended-small portion
I have ordered for 2 pax tingkat dinner but the portion that I am getting is quite little and is only just merely enough for 1 pax. Often that I have to top up with other dishes or buy separately. Not recommended to order from this caterer.
Le Xin Catering Group Pte Ltd responded2nd Jun 2020 02:05 PM
Dear Mr. Kevin,
Thank you for your valuable feedback.
We are sorry for the unpleasant experince you had been through. Our Customer Service Officer will feedback to our Kitchen about the food quantity and they will look into this matter.
We truly appreciate your feedback and we will strive to serve you better in future.
Best regards,
Le Xin Catering Group
M
- Ting Kat dinner
- Hougang Avenue 8
- 20th Apr 2020
- 4 pax
- Family Deluxe Dinner Tingkat - 20 Days
Ting kat dinner review
The food was not up to expectations. Green vegetables has some unpleasant taste. The soup we had 2 bowls same soup but 1 taste sour n 1 not sour. It’s suppose to be chicken white vegetables soup.
Le Xin Catering Group Pte Ltd responded1st Jul 2020 11:51 AM
Dear Mr. Ranndy Yip,
Thank you for your valuable feedback.
Our sincerest apologies for the unpleasant experience you have been through. As our company takes such food quality matters very seriously, we have conducted an immediate investigation and immediate actions have been taken since April to improve on our food quality.
As we strive to provide the best food for our customers, we hope to continuously improve and serve you better in future. Thank you and have a nice day ahead.
Best Regards,
Le Xin Catering Group
- Daily dinner
- Punggol Way
- 20th Apr 2020
- 2 pax
- Family Deluxe Dinner Tingkat - 10 Days
Very terrible food. Never recommend to anyone.
The food were generally bad, e.g. fried food are dry and burnt most of the time, the veg are old and bitter most of the time. Occasionally, the meat were ok. Lot of time look ok but taste bad.
Delivery was quite early, at early 4pm. By dinner, need reheat the food.
Really waste of money and food.
Delivery was quite early, at early 4pm. By dinner, need reheat the food.
Really waste of money and food.
Le Xin Catering Group Pte Ltd responded18th May 2020 04:15 PM
Dear Mrs Ng,
Thank you for your valuable feedback. We have spoken to our chef regarding the quality of food and will pay more attention in the future. Kindly note that our delivery timing is between 3-7pm as we have customers that consume an early dinner.
Thank you and we hope to serve you again soon.
Regards,
Le Xin Catering Group
- Dinner
- Ang Mo Kio
- 17th Apr 2020
- 2 pax
- Family Deluxe Dinner Tingkat - 5 Days Trial
Good soup
The soup is really good. It's the Lao Huo Tang standard. Food is also tasty without the hint of MSG. I like the consistent delivery timing as well. The only downside was the order processing time was a little longer, perhaps due to the high demand recently. Hence the delay in the start date. Nevertheless, it is still value-for-money for the portion and the good food that gives the thumbs up.
MF
- Tingkat
- Yishun
- 17th Apr 2020
- 3 pax
- Family Deluxe Lunch Tingkat - 5 Days Trial
Food is average. Delivery can be improved.
Food is nicely packed. However, taste can varies and not consistent. Delivery can be quite late due to current situation I assumed. Hard to get to support line. Maybe it's a temporary thing, but can't fully accept at this level.
- Tingkat
- Keat Hong Close
- 17th Apr 2020
- 2 pax
- Family Deluxe Lunch Tingkat - 10 Days
Overall ok but will need more improvements in the vegetable.
The food dishes is ok and can be improved. They have make a few times mistake in my order . Hopefully the next time I order will be in order.
Le Xin Catering Group Pte Ltd responded1st Jul 2020 11:54 AM
Dear Mrs. Cheryl Yeo,
Thank you for your valuable feedback.
We sincerely apologise for any inconvenience caused and we will make sure to improve on our service overall. We would truly appreciate it if you could let us know your feedback in detail so we can pinpoint on the root of the problem.
We will strive to serve you better in future.
Best Regards,
Le Xin Catering Group
- Family Dinner
- 17th Apr 2020
- 4 pax
- Family Deluxe Dinner Tingkat - 20 Days
Good value for money. Very home cook food.
The food is pretty okay except for a few dishes like eggplant which is too oily. Food quantity wise is okay for 4 paxs. There is a few days within a week served with cabbage which might be abit bored.
- lunch
- Woodlands
- 16th Apr 2020
- 2 pax
- Family Deluxe Lunch Tingkat - 20 Days
On Point Soup for Tingkat
The food as usual, is on point, especially the soup, which felt absolutely like home-cooked long double boiled type.
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