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Le Xin Catering Group Pte Ltd

4.1 / 5 (1,237 reviews) 2.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality3.8 / 5
Service & Communication4.0 / 5
Value3.9 / 5

Customer Photos (1294)

Reviews (1,237)

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1,237 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

T
Ms Tan Verified Purchase
4.0 / 5

So So catering

The food is normal and could be better.
Hope the caterer can less salt and sugar for future food.
The delivery time is ok and not too late..just on time.
Mrs Chien
Mrs Chien Verified Purchase
2.0 / 5

Sand in the Vege.

Food is not recommand,their vegetable did not clean ,a lot of sand in their vege,we complain two times.They have two many deep fried ,not health.
Choose one
Le Xin Catering Group Pte Ltd responded28th May 2020 09:38 AM

Dear Mrs. Chien,

Thank you for your valuable feedback.

We are truly sorry for the unpleasant experience you had been through.

As we take food hygiene matters very seriously, our team has immediately proceed to conduct an investigation.

We found out that the 'sand in vegetable' case did happen last month. Our management team has issued a stern warning to the Kitchen staff and this case was reviewed to our vegetable supplier as well to ensure better quality vegetables is delivered to our kitchen. This case has been resolved since April 2020 and we will ensure such matter will not happen again.

Our Tingkat menu does include fried food items a few times in a month to suit every food preference and hence there’s more variety of food choice. It is recommended to look at the Tingkat menu of the month before ordering.

We truly appreciate your feedback and we will strive to serve you better in future.

Best regards,
Le Xin Catering Group

Ms Jarelyn Gan
Ms Jarelyn Gan Verified Purchase
3.0 / 5

The food overall still ok. Packaging difficult to open.

The food overall still ok. Portion not much. Packaging a bit difficult to open. It will be better if can improve on the packaging.
Le Xin Catering Group Pte Ltd responded1st Jul 2020 11:52 AM

Dear Ms. Jarelyn Gan,

Thank you for your valuable feedback.

We will review the portion size with the kitchen team. With regards to the packaging, please note that our choice of packaging is designed to minimize food spillage during delivering. Hence, it is sealed tightly and might be slightly harder to open. We apologise for any inconvenience and seek your kind understanding in this.

Thank you for choosing Le Xin Catering Group and we hope to serve you again in the future.

Best Regards,
Le Xin Catering Group

Delivery Feedback

Based on 892 customer responses.

  • On time or up to 30 min early: 671 (75.2%)
  • More than 30 min early: 169 (18.9%)
  • Late: 52 (5.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 622
  • Less than 10 min early: 3
  • 10–15 min early: 13
  • 15–30 min early: 33
  • More than 30 min early: 169
  • Less than 10 min late: 5
  • 10–15 min late: 6
  • 15–30 min late: 10
  • More than 30 min late: 31

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A customer just ordered for 12 pax for delivery on 25th Dec, 6:00PM
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