- 10 days Tingkat
- Rivervale Drive
- 13th Apr 2020
- 3 pax
- Family Deluxe Lunch Tingkat - 10 Days
Le Xin Catering Group Pte Ltd
Not MUIS certified
FoodLine verified reviews
On-time delivery*75%
Food Quality3.8 / 5
Service & Communication4.0 / 5
Value3.9 / 5
Customer Photos (1294)
Reviews (1,237)
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126 reviewsMost Recent
Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.
- Tingkat/ Daily Meals
- Yishun
- 2nd Apr 2020
- 2 pax
- Asian Delight Dinner Tingkat - 20 Days
Sand in the Vege.
Food is not recommand,their vegetable did not clean ,a lot of sand in their vege,we complain two times.They have two many deep fried ,not health.
Le Xin Catering Group Pte Ltd responded28th May 2020 09:38 AM
Dear Mrs. Chien,
Thank you for your valuable feedback.
We are truly sorry for the unpleasant experience you had been through.
As we take food hygiene matters very seriously, our team has immediately proceed to conduct an investigation.
We found out that the 'sand in vegetable' case did happen last month. Our management team has issued a stern warning to the Kitchen staff and this case was reviewed to our vegetable supplier as well to ensure better quality vegetables is delivered to our kitchen. This case has been resolved since April 2020 and we will ensure such matter will not happen again.
Our Tingkat menu does include fried food items a few times in a month to suit every food preference and hence there’s more variety of food choice. It is recommended to look at the Tingkat menu of the month before ordering.
We truly appreciate your feedback and we will strive to serve you better in future.
Best regards,
Le Xin Catering Group
- Tingkat/ Daily Meals
- C Compassvale Bow
- 1st Apr 2020
- 2 pax
- Family Deluxe Dinner Tingkat - 20 Days
The food overall still ok. Packaging difficult to open.
The food overall still ok. Portion not much. Packaging a bit difficult to open. It will be better if can improve on the packaging.
Le Xin Catering Group Pte Ltd responded1st Jul 2020 11:52 AM
Dear Ms. Jarelyn Gan,
Thank you for your valuable feedback.
We will review the portion size with the kitchen team. With regards to the packaging, please note that our choice of packaging is designed to minimize food spillage during delivering. Hence, it is sealed tightly and might be slightly harder to open. We apologise for any inconvenience and seek your kind understanding in this.
Thank you for choosing Le Xin Catering Group and we hope to serve you again in the future.
Best Regards,
Le Xin Catering Group
- Friends/Family Event
- Tampines Street 22
- 30th Mar 2020
- 3 pax
- Family Deluxe Dinner Tingkat - 20 Days
Will recommend
Food arrived on time usually by 5:30pm.. food portion is more than sufficient for 3 persons. Soup is good.
T
- Friends/Family Event
- Jurong East
- 30th Mar 2020
- 3 pax
- Family Deluxe Dinner Tingkat - 20 Days
Limited fish.Soup nice but oily.Acceptable tinkat only.
Quite a few mistakes in the 20 days package but customer service were polite and apologise profusely. Maybe because huge increase of orders due to circuit breaker.
Le Xin Catering Group Pte Ltd responded1st Jul 2020 11:53 AM
Dear Ms. Teoh,
Thank you for your valuable feedback and kind understanding.
We sincerely apologise for any inconvenience caused by our mistakes. We will provide feedback to our staff to ensure better quality services.
We will strive to continuously improve and serve you better in future.
Best Regards,
Le Xin Catering Group
- Friends/Family Event
- B Montreal Link
- 12th Mar 2020
- 3 pax
- Family Deluxe Dinner Tingkat - 20 Days
Value for money and recommended for people looking for home
Home cooked food taste...not too salty and daily soup is not bad as well...maybe can hav more variety of food so that different month can try different food taste
- Tingkat/ Daily Meals
- C Yishun
- 11th Mar 2020
- 2 pax
- Family Deluxe Dinner Tingkat - 20 Days
Food was still okay but vegetable limited mostly celery
Vegetables choice limited and no special request can be made. Dinner came as early as 4.30pm. Some time after work reach home 7 the curry was spoilt. But didn’t make any complaint yet as I’m not sure whether is because I eat too late at 7 or they prepared too early.
- Birthday
- Ang Mo Kio Avenue 3
- 15th Feb 2020
- 10 pax
- Mini Buffet Menu (7 courses)
Be more advanced in this modern society.
I screen capture and emailed them that I paid online in advance and they even replied me.
When their driver come, still collect money.
They don’t have proper system to record and let the driver know beforehand. Not well organised. In this modern society, internet transfer still not flexible? Isn’t it better if your customer paid in advance?
Food was ok. But yam paste was super super sweet.
When their driver come, still collect money.
They don’t have proper system to record and let the driver know beforehand. Not well organised. In this modern society, internet transfer still not flexible? Isn’t it better if your customer paid in advance?
Food was ok. But yam paste was super super sweet.
- Friends/Family Event
- B Jurong West Street 64
- 2nd Feb 2020
- 10 pax
- Prosperity Mini Buffet 富贵吉樂 @ $29.80/pax (with Yu Sheng)
Food not delicious
Food portion OK but food not delicious and over cook like pork ribs, over fry too hard, garlic chicken also overcook and garlic over fry turn black.
- Friends/Family Event
- Simon Place
- 25th Jan 2020
- 30 pax
- Blissful Buffet 新春樂意 @ $22.80/pax (with Yu Sheng)
CNY Day 1 Family Buffet
Delivery was late; all my guests commented that Curry Chicken was bland almost tasteless. The two portions of Yu Sheng (supposedly for 15 pax) was miserably small. Worse, the "vegetable" in the Yu Sheng was all wet, miserably small portion and soggy and way too too sweet for everyone's likings. Fortunately the Ee Fu Noodles and Dory fillet were well-received. We had to add ad-hoc food as all portions were too little for our guests esp. given the unpalatable curry chicken and vegetable, both were practically untouched and thrown away.
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Feedback from the caterer:
Dear Mrs Gretna Yen,
Thank you for your valuable feedback. We sincerest apologise for the inconvenience caused to you and your guests. We have since escalated this feedback and a thorough investigation will be conducted.
Regards,
Le Xin Catering Group
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Feedback from the caterer:
Dear Mrs Gretna Yen,
Thank you for your valuable feedback. We sincerest apologise for the inconvenience caused to you and your guests. We have since escalated this feedback and a thorough investigation will be conducted.
Regards,
Le Xin Catering Group
and revisit our site to complete the process.
When my Tingkat arrived around 12 noon. Foods, rices & soups is not so warm.
If there is a high demand, then get more vehicle to do delivery, not delivering more places by same driver.
Long or delay in delivery, foods will turn cold or not that warm, then the food will not taste as good.
Must improved on delivery of foods.