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Le Xin Catering Group Pte Ltd review

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Le Xin Catering Group Pte Ltd review

Review score 2.0/5 Last 6 months
1,237 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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Order from Le Xin Catering Group Pte Ltd on FoodLine.sg, and get:
1.0 /5
(Verified Purchase)
Reviewed on 28th Oct 2020
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Food
Service
Value
Reviewed on 28th Oct 2020 Verified Purchase
We went ahead to try the 20 days tingkat, thinking it I’ll be reliable as it’s in partnership with Lao Huo Tang... but we were totally disappointed.
Food is very oily and salty.
Delivery timing is very irregular. There was once, the ... More delivery was so late (after 6:30pm), we had to call the caterer and when the delivery guy came, we tried to talk to him but he just dump the food n ran away.
Soup was sour twice in a row. It was so sour that we could smell it, and my mum thought it’s some salted vegetable soup. Thankfully no food poisoning as we decided to throw the food away after tasting it a little. Twice I called the caterer, offering to even deliver the food for them to try, but they just say they will investigate and check their own food in the kitchen. It’s totally useless.
Asian delight noodles was so salty, we couldn’t believe the food are less oil and less salt.
The soup mostly has thick layer of oil floating on it, there was once, it was filled with just chicken skin.
Customer service is terrible too.
I have already paid but food did not deliver as ordered on the first day.
Customer service constantly says will contact me and follow up, but neither call or email have been received. To-date, I’m still waiting for the so call email & follow up call.
Anyway in the end, we have to go for an early termination.
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Family Deluxe Dinner Tingkat - 20 Days
Favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 29th Oct 2020
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Food
Service
Value
Reviewed on 29th Oct 2020 Verified Purchase
Appreciate that Le Xin Catering arranged the menu is such a way that chicken and pork as mains are scheduled on alternate days. Food is similar to mixed-vegetable rice from outside eateries but with delivery, it is definitely more convenient. Thank ... More you Le Xin for the delicious complimentary muffin dessert. Appreciate the on-time delivery.
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Family Deluxe Lunch Tingkat - 20 Days
First time ordering from merchant: No
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 25th Oct 2020
More:
Food
Service
Value
  • Friends/Family Event
  • Choa Chu Kang North 6
  • 28th Sep 2020
  • 3 Pax
Reviewed on 25th Oct 2020 Verified Purchase
This was my 3rd time ordered with this caterer. Food taste was good, not oily and delivery was always on time. However, food portion was inconsistent, sometime sufficient for 3 pax but sometime only enough for 2 pax.
Family Deluxe Lunch Tingkat - 20 Days
Favourite dish: Nam Lu Pork Belly
First time ordering from merchant: No
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 21st Oct 2020
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Food
Service
Value
Reviewed on 21st Oct 2020 Verified Purchase
Repeat orders. still same same, economical rice style. Not for fussy eater like old folks kept saying it salty and veggie too dry.
Family Deluxe Dinner Tingkat - 20 Days
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 28th Sep 2020
More:
Food
Service
Value
  • Friends/Family Event
  • Tampines Street 71
  • 21st Sep 2020
  • 3 Pax
Reviewed on 28th Sep 2020 Verified Purchase
Food was not warm even upon arrival at 4pm. Luckily I cooked rice at home as not using microwave. Food was edible.
Family Deluxe Dinner Tingkat - 5 Days Trial
Favourite dish: Gong bao chicken
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 19th Oct 2020
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • Marsiling Rise
  • 21st Sep 2020
  • 2 Pax
Reviewed on 19th Oct 2020 Verified Purchase
My second time ordering from this caterer.
Food is okay but inconsistent (some days have better quality food than others).
Customer service is very helpful and responsive.
It is also flexible in a sense that you can stop the delivery for any ... More particular day, with a 1 day notice (only for the 20-day plan).
Satisfied with the time of delivery, it is consistent.
Value for money considering the price.
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Family Deluxe Lunch Tingkat - 20 Days
First time ordering from merchant: No
Will recommend this merchant: Probably
3.0 /5
(Verified Purchase)
Reviewed on 22nd Sep 2020
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Food
Service
Value
Reviewed on 22nd Sep 2020 Verified Purchase
Charge $5 for container, but container came with sealed. Charge expensive but dont even have proper lid? Or cannot even re-use? And food is so salty and low quality. Pay more for Asian delight not worth it.
Asian Delight Dinner Tingkat - 5 Days Trial
First time ordering from merchant: Yes
Will recommend this merchant: No
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 23rd Sep 2020 11:55 AM
Greetings Ms. Claire,

Thank you for your valuable feedback.

Please note that the Bio-degradable Microwavable Container is sealed instead of closing with a lid as the method of sealing prevents spillage from happening during the food delivery ... More process.

We are truly sorry for the disappointment caused. Please write to us via email about your honest feedback and our CSO team will be able to assist you from there.

Thank you and we will strive to serve you better in future.
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4.0 /5
(Verified Purchase)
Reviewed on 11th Oct 2020
More:
Food
Service
Value
Reviewed on 11th Oct 2020 Verified Purchase
Service is good. Got free upgrade to Asian delight for new customer. But food could be better. Food standard not consistant. Delivery is very early.
Family Deluxe Dinner Tingkat - 20 Days
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 1st Nov 2020
More:
Food
Service
Value
Reviewed on 1st Nov 2020 Verified Purchase
Food delivery is after 7pm frequently and feedback to caterer does not get any improvement. Dishes are average, not memorable.
Family Deluxe Dinner Tingkat - 20 Days
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 26th Oct 2020
More:
Food
Service
Value
Reviewed on 26th Oct 2020 Verified Purchase
The menu has a good variety of dishes . It also has good portion. Just nice for a family of 2adults and 2 children. On time delivery. Value for money.
Family Deluxe Dinner Tingkat - 20 Days
First time ordering from merchant: No
Will recommend this merchant: Probably

A customer just ordered for 30 pax for delivery on 10th Oct, 5:30PM
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