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Liang Food Caterer

4.4 / 5 (838 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*89%
Food Quality4.1 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (1940)

Reviews (838)

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838 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

TL
Ms TERI LIM SU LI Verified Purchase
5.0 / 5

Good food but more room for improvement for presentation

Actually, the food was nice however the dessert was a total mess as some of the cream stick on the top of container therefore doesn't look presentable and appetizing. Caterer should put desserts in containers that exactly fit the size of desserts to minimize the risk for desserts to move.
A
Amanda Verified Purchase
2.0 / 5

CATER AT YOUR OWN RISK AND INCONVENIENCES!

I hate to say this but this is the worst caterer I've ever engaged till date. Even if refund or cash vouchers are given, No amount of it will make up for the horrible experience for my company event. All the guests feedback that the food was horrible and as the host, you know how apologetic and shitty we felt? We have to spend additional cost and go thru unnecessary inconvenience to purchase food else where to make up for the horrible caterer's food. Let me list them out.

1. Rendang chicken has got no rendang taste at all. It is just chicken with chili.

2. Sambal prawn and sambal fish tasted the same as rendang chicken and were not fresh. seems like they used the same chili for all spicy dish.

3. Curry Lontong Vegetables has got no lontong taste at all.

4. Biryani rice is tasteless.

5. Fried Bee Hoon was hard to eat.

On top of the horrible food quality, the service was bad too.

6. Insufficient tongs and ladle for scooping the dishes. (only 2 tongs n 2 ladle provided for 8 dishes)

7. Insufficient utensils(Spoon, fork, plate) were provided.

8. NO bowls were provided for our dessert at all. How are my guest gonna consume the cheng tng using plates? We have to go thru the trouble of going to a nearby sheng shiong to purchase the bowls.

This is really bad!!! We pay and cater food for convenience and enjoyment yet it turn out to be a horrible experience with so much inconvenience for all people especially for our company, not to mention its a waste of money too.
Liang Food Caterer responded15th Aug 2022 01:56 PM

Hi,

We would like to apologies for the inconvenience caused to you & your team during your event.
We apologise that, our pantry team may have miscalculated / missed out the utensils for your order.
As per checked with our team utensils were given extras in a plastic bag & our delivery did not assist in setting the utensils setup therefore they wasn't sure how many were not enough.

As per all the food item prepared by our kitchen, we did check with the kitchen team, item was prepared as per usual & we did prepare item with other orders during the day as well & food was good to consume within the stipulated hours. (Food to be consumed within 2-3 hours upon arrival). Ingridients all were prepared separately for the different items as well.

We appreciate that your honest feedback, as this is the first we encounter this issue, we will have to look into this matter & update our kitchen team on the service & quality of our food as per your feedback.

We would like to offer you a complimentary set of Mini Buffet Meal to compensate for the inconvenience caused.
We will inform our kitchen to prepare the best dishes that are available for your team.
Do let us know any time / date for us to prepare these meals for your team

Once again we sincerely apologies for the inconvenience caused to you & your team
We will reflect & take these feedback, to improve on our services & food quality

Thank You

Best Regards,
Liang Food Caterer Feedback Team

QS
Qin Shuhan Verified Purchase
5.0 / 5

Good reliable caterer :)

Caterer is very accommodating to special request and delivers food on time.
The vegetables are slightly on the salty side and rice is slightly dry. Other than that, most of the dishes are very tasty. Good value.
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Mr Kenneth Kwan
Mr Kenneth Kwan Verified Purchase
5.0 / 5

Punctual delivery, value for money

Food came punctually, piping hot. Utensils, plastic table liners and even garbage bags were provided. Food is generally okay, especially at the price point. The satay and rendang chicken were my favourite dishes.
Mr Caleb Tan
Mr Caleb Tan Verified Purchase
4.0 / 5

Could be better

Disappointed that they do not have what I order for desert. Basically I threw the sea coconut with cocktail away. No one care for it. The portion is sufficient.
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Mdm Sharon
Mdm Sharon Verified Purchase
5.0 / 5

Awesome Food and Service by Liang Caterer

Delivery was earlier than expected. The food was good! Everything was well packed with utensils. My family all enjoyed the food ! Made our family event enjoyable as it was the first time all could gather since 2020. Thank you!
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Delivery Feedback

Based on 418 customer responses.

  • On time or up to 30 min early: 374 (89.5%)
  • More than 30 min early: 22 (5.3%)
  • Late: 22 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 298
  • Less than 10 min early: 6
  • 10–15 min early: 31
  • 15–30 min early: 39
  • More than 30 min early: 22
  • Less than 10 min late: 0
  • 10–15 min late: 10
  • 15–30 min late: 4
  • More than 30 min late: 8

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A customer just ordered for 35 pax for delivery on 6th Feb, 5:00PM
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