London Fat Duck

Foodline asked for event time, which i understood as my event time. Called at around 10 am and customer service sounded surprise when I conveyed my expectations that food should arrived before event time stated. If Foodline is unable to commit to timely delivery, then the question upon ordering should be changed to “what time do you want the food to arrive”, and Foodline then work around it. Felt that the conversation is unnecessary stress for customer who put trust on the brand.

Overall good value as the portion is big. Food taste was not bad. However, factoring in delivery time, the restaurant probably has to cook the food way earlier so the chicken was not crispy anymore and other meats were not as tender. Taste factor is there for sure. The roast duck and beef is nice, mongolian chicken was a little soggy, sweet and sour pork (with sauce) was decent, cabbage is on the healthy side (not salty at all), and the cold dish pickled vege is pretty decent as it has many varieties. Overall its still good.

Previously tried during team bonding and the la zi ji was nice so decided to order again for myself. Order was well packed and delivered on time. This time round the la zi ji was quite starchy compared to previous. The roast duck had quite abit of bones and was scattered in the rice too, but overall still not bad!

Bentos were still warm when arrived. Spicy chicken was good! The roasted duck has quite a lot of bones and may need to request for de-bone.