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sarah ong boon yin's review

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sarah ong boon yin - Reviews & Photos

Authentic Review by sarah ong boon yin
Average Score: 3.0 /5
Number of Reviews: 1
Number of Photos: 1
Frequently ordered merchant: London Fat Duck
3.0 /5
(Verified Purchase)
Reviewed on 23rd Sep 2026
More:
Food
Service
Value
  • Corporate/Company Event
  • Kent Ridge Road
  • 21st Sep 2026
Reviewed on 23rd Sep 2026 Verified Purchase
Foodline asked for event time, which i understood as my event time. Called at around 10 am and customer service sounded surprise when I conveyed my expectations that food should arrived before event time stated. If Foodline is unable to commit to ... More timely delivery, then the question upon ordering should be changed to ā€œwhat time do you want the food to arriveā€, and Foodline then work around it. Felt that the conversation is unnecessary stress for customer who put trust on the brand.
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Full Menu
provided by London Fat Duck
Favourite dish: all dishes ordered are ok
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
1
A customer just placed an order for delivery on 14th Nov, 4:00PM
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