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Makan Mate

4.4 / 5 (551 reviews) 4.8 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*85%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

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Reviews (551)

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28 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Michelle Kwek
Ms Michelle Kwek Verified Purchase
3.0 / 5

Food is bad, no skirting for catering, terrible service!

There is no catering skirting even though we chose for catering set up. Spoken to the caterer and they just say it should come with skirting. Utterly disappointed!

The taste of the food is fair only. No up to standard.
The price is really not worth the amount of dishes and selection.
They dont provide any take away containers although the caterer promised to provide!

Terrible service EVER!

There are better caterers out there.

We will not engage makan mate service anymore.
Curry Chicken Hokkien Seafood Noodles Vegetable Spring Roll Chilled Cheng Tng Braised Fish Fillet with Assam Pedas
Ms Joyce Ng
Ms Joyce Ng Verified Purchase
3.0 / 5

Need to show improvement as foods are not so satisfactory.

This is our first order to Makan Mate.
Generally speaking, the foods we catered not so satisfactory being:
1. The drink does not have ice cube.
2. The Chilled Cheng Tng also don't have ice cube.
3. Sze Chuan Fish Fillet TOO SALTY!
4. Curry Chicken taste need to improve! Not tasty as we experienced
before.

There are more room for improvement...
WM
Wan Mei Yoke Verified Purchase
3.0 / 5

Worst ever experience with any caterer.

Buffet came 1.5 hours late. Nobody called to inform us and some guests have started leaving. Couldn't contact anyone from the caterer despite repeated phone calls. In the end, food was cold and served only at 2.30pm when we ordered it for 12pm.

Salmon from the Yu Sheng was watery and stale. Pathethic looking and we end up providing our own salmon to replace those from the caterer. Homemade plum sauce was not provided for the Golden Ocean Catch Fish. The complimentary red bean sesame balls were hard. The drinks were not cold. Overall food quality is poor.
JT
Ms Jane Teo Verified Purchase
3.0 / 5

Food is acceptable but delivery and service sucks.

We had the most disappointing CNY Buffet Lunch experience ever with Makan Mate.

We arranged the buffet lunch on 1 Feb at 12 pm at my sister's condo at Bedok Reservoir View. There was no sight of the caterer at 11.30 am. When my brother in-law called to enquire, we were told that the delivery was delayed for another hour. At 1 pm, there was still no sight of the caterer. The caterer called at 1.10 pm to advise that the delivery is on the way.

The food only came at about 1.30 pm. By the time they set up the table and the food, it was about 1.45 pm. What's more, they left out the prawn dish and had to go back for it.

We waited another 30 mins for the food to warm as they were cold since they were prepared at 11.30 am (which I doubted). We only started eating at 2.15 pm as the old folks and children are hungry but the food was barely warm.

In my opinion, the caterer should not accept so many orders if they do not have the capacity to cope with the deliveries. This unpleasant experience had dampened our festive CNY mood and we did not really enjoy the food as we were all too tired and upset.

Delivery Feedback

Based on 255 customer responses.

  • On time or up to 30 min early: 216 (84.7%)
  • More than 30 min early: 17 (6.7%)
  • Late: 22 (8.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 184
  • Less than 10 min early: 5
  • 10–15 min early: 16
  • 15–30 min early: 11
  • More than 30 min early: 17
  • Less than 10 min late: 0
  • 10–15 min late: 10
  • 15–30 min late: 6
  • More than 30 min late: 6

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