Makan Mate
MUIS certified caterer
FoodLine verified reviews
On-time delivery*85%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5
Customer Photos (1232)
Reviews (551)
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28 reviewsMost Recent
Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.
Need to show improvement as foods are not so satisfactory.
This is our first order to Makan Mate.
Generally speaking, the foods we catered not so satisfactory being:
1. The drink does not have ice cube.
2. The Chilled Cheng Tng also don't have ice cube.
3. Sze Chuan Fish Fillet TOO SALTY!
4. Curry Chicken taste need to improve! Not tasty as we experienced
before.
There are more room for improvement...
Generally speaking, the foods we catered not so satisfactory being:
1. The drink does not have ice cube.
2. The Chilled Cheng Tng also don't have ice cube.
3. Sze Chuan Fish Fillet TOO SALTY!
4. Curry Chicken taste need to improve! Not tasty as we experienced
before.
There are more room for improvement...
Food portion is too small
Food portion is too small
Punctuality is observed though
Punctuality is observed though
Service level could be improved
Most guests left before the food arrived (very late).
Worst ever experience with any caterer.
Buffet came 1.5 hours late. Nobody called to inform us and some guests have started leaving. Couldn't contact anyone from the caterer despite repeated phone calls. In the end, food was cold and served only at 2.30pm when we ordered it for 12pm.
Salmon from the Yu Sheng was watery and stale. Pathethic looking and we end up providing our own salmon to replace those from the caterer. Homemade plum sauce was not provided for the Golden Ocean Catch Fish. The complimentary red bean sesame balls were hard. The drinks were not cold. Overall food quality is poor.
Salmon from the Yu Sheng was watery and stale. Pathethic looking and we end up providing our own salmon to replace those from the caterer. Homemade plum sauce was not provided for the Golden Ocean Catch Fish. The complimentary red bean sesame balls were hard. The drinks were not cold. Overall food quality is poor.
Food is acceptable but delivery and service sucks.
We had the most disappointing CNY Buffet Lunch experience ever with Makan Mate.
We arranged the buffet lunch on 1 Feb at 12 pm at my sister's condo at Bedok Reservoir View. There was no sight of the caterer at 11.30 am. When my brother in-law called to enquire, we were told that the delivery was delayed for another hour. At 1 pm, there was still no sight of the caterer. The caterer called at 1.10 pm to advise that the delivery is on the way.
The food only came at about 1.30 pm. By the time they set up the table and the food, it was about 1.45 pm. What's more, they left out the prawn dish and had to go back for it.
We waited another 30 mins for the food to warm as they were cold since they were prepared at 11.30 am (which I doubted). We only started eating at 2.15 pm as the old folks and children are hungry but the food was barely warm.
In my opinion, the caterer should not accept so many orders if they do not have the capacity to cope with the deliveries. This unpleasant experience had dampened our festive CNY mood and we did not really enjoy the food as we were all too tired and upset.
We arranged the buffet lunch on 1 Feb at 12 pm at my sister's condo at Bedok Reservoir View. There was no sight of the caterer at 11.30 am. When my brother in-law called to enquire, we were told that the delivery was delayed for another hour. At 1 pm, there was still no sight of the caterer. The caterer called at 1.10 pm to advise that the delivery is on the way.
The food only came at about 1.30 pm. By the time they set up the table and the food, it was about 1.45 pm. What's more, they left out the prawn dish and had to go back for it.
We waited another 30 mins for the food to warm as they were cold since they were prepared at 11.30 am (which I doubted). We only started eating at 2.15 pm as the old folks and children are hungry but the food was barely warm.
In my opinion, the caterer should not accept so many orders if they do not have the capacity to cope with the deliveries. This unpleasant experience had dampened our festive CNY mood and we did not really enjoy the food as we were all too tired and upset.
Drinks and dessert good. Food not.
Food was just so-so. I expected better, given the good reviews.












The taste of the food is fair only. No up to standard.
The price is really not worth the amount of dishes and selection.
They dont provide any take away containers although the caterer promised to provide!
Terrible service EVER!
There are better caterers out there.
We will not engage makan mate service anymore.