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Makan Mate

4.4 / 5 (551 reviews) 4.8 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*85%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1232)

Reviews (551)

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523 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

MC
Mr Melvin Chia Verified Purchase
4.0 / 5

Must order Mini Chocolate Eclairs! Portions run small!

Delivery was on-time. Ordered Nyonya Chap Chye but they delivered Curry Vegetables instead. Delivery person said that the item is Nyonya Chap Chye, but it's obviously Curry Vegetables. I know what Nyonya Chap Chye does NOT look like curry.

Overall food taste was OK. Steamed Prawn Gyoza skin tore apart when served. Best item in the menu was the Mini Chocolate Eclair.

Portions run small, so order exact pax or in excess if you have hungry guests.
CQ
Mdm Christina Quek Verified Purchase
4.0 / 5

Satisfactory

The caterer arrived on time, but set up too slow. Crowds started to pour in at 12pm but food is not ready. Hence no time to warm up the food and some items are pretty cold.

Overall service is ok but portion of certain foods are too little, e.g. Yam Paste and fried rice.
Stanley
Stanley Verified Purchase
5.0 / 5

Great food but not so great on punctuality and flexibility

Apart from the Spicy Chicken Baked Rice, we liked the Carbonara Pasta, Cream of Carrot Soup, Caesar Salad and Baked Fish. Some of our guests commented that the food was yummy and even asked for Makan Mate's name cards which unfortunately, were not provided.

The menu was heavy on carbohydrates and it would have been great if the caterer becomes more flexible with the selection of food choices in future - allowing guests to choose from a list of food.

Our main dissatisfaction with this caterer stems from the fact that their food came late and our guests had to wait around for their setup to be ready - instead of arriving at the agreed time of 2.30 pm to setup for our event (due to begin at 3 pm), the delivery person arrived at about 2.50 pm.

Delivery Feedback

Based on 255 customer responses.

  • On time or up to 30 min early: 216 (84.7%)
  • More than 30 min early: 17 (6.7%)
  • Late: 22 (8.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 184
  • Less than 10 min early: 5
  • 10–15 min early: 16
  • 15–30 min early: 11
  • More than 30 min early: 17
  • Less than 10 min late: 0
  • 10–15 min late: 10
  • 15–30 min late: 6
  • More than 30 min late: 6

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