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Mum's Kitchen

4.4 / 5 (337 reviews) 5.0 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*92%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value3.9 / 5

Customer Photos (634)

Reviews (337)

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337 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

PL
Pauline Lim Verified Purchase
4.0 / 5

Good food. Friendly staff. Will try Mum's Kitchen again.

The food is good.
Did not receive any negative comment from the guest.
Both the operators at mum's kitchen and foodline were very helpful when I called.

Only one negative thing:
We ordered 27 boxes of the $6 Bento set and 27 boxes of the $7 Bento set. In one of the $7 Bento set, the prawns were missing.
YC
Ms Yvonne Chua Verified Purchase
5.0 / 5

Review

Opted for more premium lunch buffet cater at close to $30/pac, overall items were given generously and of decent value, taste-wise was well-appreciated by guests.

Buffet arrived on time and service was great.
Assorted Deluxe Sushi Platter (California Maki, Futo Maki, Inari, Tamago, Chuka, Ebi, Ebikko and Maki Complete with Gari, Wasabi & Shoyu) Thai Mango Sticky Rice Warm Bread & Butter Pudding
HH
Ms Hui Hoon Verified Purchase
4.0 / 5

Tea break food is better than lunch

Their tea break food is better than lunch. Only the curry chicken is good. We are having seminar and they are late. Hence our attendees end up waiting for the food set up. Managed to get compensation but not too confident to reorder for corporate function.
Ms hui ping
Ms hui ping Verified Purchase
4.0 / 5

Unexpected type of service

The service from the ordering side was horrible. 1st the invoice came with the wrong type of buffet type and pricing. Redo invoice and missed out the 2 standing fans. I did not realize it till the day before the event. Requested for them to aDD in, and they claim no more fan in stock. My event was hot and stuffy without the fans. Twice the mistakes. Service staff should be more careful n check e order via foodline properly
Mr KENNY SIM
Mr KENNY SIM Verified Purchase
4.0 / 5

Food is decent, but not recommended

Was told they emailed me, but did not receive, not a big deal as i order early, called them up a few time to confirm order (finally) , told customer service during order that my event is 12pm to 3pm. delivery timing was 11.15am on my order form

actual day arrive 10.30am finish setup 11am and left to


when food came, it indicated 10.15am cooked and have to finish serving by 2.15am ( hello i tell u my event is 12-3pm)
spoke to their CS again, told me will feedback to their management who gave me some weak excuses, i expressed my intention to speak to their manager. to date 17 may , no one called me back
- skirting have a hole in the middle of the setup
-the first pix curry lardle is priceless, see pix 1, end up i use my own utensil..
delivery guy was apologetic and polite , i like him, just hate the kitchen
- reason : i ordered for 42 pax (guest 35) end up my dishes portions (ceral prawn) are so pathetic i have to end up driving to pack away chicken wing and bbq wing from the western foodstall nearby. horrible rain leaving my new arrival guests waiting for me as i have to be away 40min as a result
Chocolate Brownies and Cheese Cakes Choose one

Delivery Feedback

Based on 92 customer responses.

  • On time or up to 30 min early: 85 (92.4%)
  • More than 30 min early: 2 (2.2%)
  • Late: 5 (5.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 72
  • Less than 10 min early: 0
  • 10–15 min early: 9
  • 15–30 min early: 4
  • More than 30 min early: 2
  • Less than 10 min late: 0
  • 10–15 min late: 3
  • 15–30 min late: 2
  • More than 30 min late: 0

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A customer just ordered for 25 pax for delivery on 8th Nov, 12:00PM
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