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Mum's Kitchen

4.4 / 5 (337 reviews) 5.0 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*92%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value3.9 / 5

Customer Photos (634)

Reviews (337)

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33 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Sharon Tan
Ms Sharon Tan Verified Purchase
3.0 / 5

Bad food with 20 staff complaints. High delivery charge.

The food is disappointing. The basil chicken is not nice & salty. The salad taste bad and soggy. The fried rice taste flat. The magnolian fish is hard and lots of flour. The broccoli so little for a $15 set.
My 20 colleagues are so disappointed with mum kitchen.
This my 2nd time ordering. I forgot that I had complaints from colleagues for this kitchen bec its 2 yrs ago.
$15 Bento Lunch Box A1 Choose one
kelly
kelly Verified Purchase
3.0 / 5

Not bad

A bit disappointed, yesterday then info will change of the fish sauce, that the one reason i choose $13 I/O $11.
Choose one Choose one Choose one
Ms Clara Tan
Ms Clara Tan Verified Purchase
3.0 / 5

Unhygienic

The food are generally good and tasty. But the hygiene is totally intolerable. There was a plastic black bowl swarmed with ants. As a result, the ants moved around the food and causes a lot of alarm for my guests. This Is embarrassing for me as the host of the event for catering food with ants around. The last photo is the evidence of the source of the ants which spreaded around the food.
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view more 16 photos & videos
TN
Mr Thomas Ng Verified Purchase
3.0 / 5

Mum's Kitchen - Fine details needs to be improved

It was my baby daughter's first month celebration and the sales person already indicated pink for the theme. However when the delivery came and completed setup with blue I was shocked. I ask him to change to pink and he said he needed to wait for his truck to come back. My guests already arrived and we had to wait for about 30 mins.

The setup also did not have the menu to indicate the food as one of the items was beef. We had to do our own menu last min while busy handling the guests.

The mango pudding also did not came with a tray of ice to keep it cool and it turned sour less than 2 hours although my place was windy.

Overall not a very good experience
JN
Ms Joanna Ng Verified Purchase
3.0 / 5

The food was horrible. Most of the dishes were very salty especially the soup which felt like a whole bottle of salt was added to it. The fish was quite hard with barely any meat and the cabbage came in one whole bunch, not even peeled. The Lotus leaf rice was extremely bland. Overall the whole reunion dinner was spoiled!

Delivery Feedback

Based on 92 customer responses.

  • On time or up to 30 min early: 85 (92.4%)
  • More than 30 min early: 2 (2.2%)
  • Late: 5 (5.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 72
  • Less than 10 min early: 0
  • 10–15 min early: 9
  • 15–30 min early: 4
  • More than 30 min early: 2
  • Less than 10 min late: 0
  • 10–15 min late: 3
  • 15–30 min late: 2
  • More than 30 min late: 0

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A customer just ordered for 35 pax for delivery on 8th Nov, 11:30AM
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