On & On Diners

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Jia En Verified Purchase

Friends/Family Event
-
9th May 2021
10 pax
10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)

11th May 2021

5.0 / 5

Worth the price for small gathering!

Food arrived were warm and delivery on time. The dishes were great except for Wok Fried Salted Fish Fried Rice. The fried rice was bland and doesn't taste great.

Will return to order other dishes in the future. Keep up the standard!

On & On Diners responded19th May 2021 03:31 PM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future

Ms Pei Shan Verified Purchase

Buffet Catering
9th May 2021
10 pax
10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)

9th May 2021

5.0 / 5

Good food & service

Despite ordering 2 days in advance, order confirmation was fast and customer service is good. We liked almost all the dishes except the broccoli which was overcooked. Portions were generous as well. Highly recommended!

Other Food Items or Photos of Event (Please fill in below)

On & On Diners responded10th May 2021 05:27 PM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. Noted on the broccoli dish. We look forward to cater for you again in the future! ????

Mr Desmond Kang Verified Purchase

Friends/Family Event
Punggol Walk
8th May 2021
15 pax
10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)

10th May 2021

3.0 / 5

Irresponsible, Not reliable, Dishonest and Poor Service

Ordered for 15 pax for Mother's Day and receive confirmation. Only received food for 10 pax without following my order form.

As i was not around, i passed $271.25 to my brother to pay to the delivery. The delivery counted the money twice and when my brother and mother asked him if the money is correct, he had the audacity to say that it is correct even though he knows that it is wrong. Besides that, there is no golden mantou delivered to me to go with the chilli prawn and tofu.

The worse thing is that i email them twice and called the office twice to get the management to call me to resolve this issue, there is no callback till now.

This is the worse ever caterer that i have experienced in terms of customer service and recovery. The least that they should do is to get someone to call me to assure me that the case is being investigated and that they will get back to me asap.

On & On Diners responded10th May 2021 05:26 PM

Hi Sir,
Thank you for taking the time to give us your feedback. We value your business and regret that you were disappointed. Our sales team have approached you with a satisfactory service recovery. Thank you for bringing this matter to our attention. We will use the feedback to make us better. We hope to be able to continue to cater to you in the future.

Warm Regards,
On & On Diners.

Ms Jean Verified Purchase

Birthday
Yishun Ring Road
8th May 2021
10 pax
10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)

8th May 2021

4.0 / 5

Can tried this caterer

Food is delivered 1hr earlier than requested time. Delivery man do not understand which account for paynow when we asked him. Overall food is nice but not so hot

On & On Diners responded10th May 2021 05:28 PM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback, we will look into your feedback to improve ourselves. We look forward to cater for you again in the future! ????

Ms Winnie Verified Purchase

Mother’s Day
Woodlands
8th May 2021
10 pax
10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)

11th May 2021

5.0 / 5

First order from On & On!

Food came in a huge thermal bag and is hot when arrive. Portions were generous and quality is good. Everyone’s fav laksa goreng and curry chicken. Not oily nor salty. Prawn paste chicken taste not bad but deep fried for too long I guess. Can improve on that. Overall good experience with this caterer. Looking forward to new menu for Father’s Day :)

Mini Chocolate Éclair & Vanilla Profiteroles

Tofu Prawns in Chilli Crab Sauce <br>
<i>(served w golden man tous)</i>

Spinach with Trio of Egg in Superior Stock

view more 10 photos & videos

On & On Diners responded19th May 2021 03:32 PM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. Noted on the prawn paste chicken. We look forward to cater for you again in the future

Ng Verified Purchase

Birthday
7th May 2021
10 pax
Oriental Mini Buffet @ $16.90/Pax

9th May 2021

4.0 / 5

Worth to give this caterer a try. Food selection is great.:)

Food selection is great. Most of the dishes are not bad. Guests like the chicken rendang and chocolate eclairs. Mango sago is not bad too.

On & On Diners responded10th May 2021 05:27 PM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????

Ms Amy Choy Verified Purchase

Corporate/Company Event
College Road
5th May 2021
Signature Bento Boxes (31-50 sets)

24th May 2021

4.0 / 5

Value for money caterer

The food arrive on time. The food is good and tasty. Portion is good for one person. Quite value for money with fruit cup and mineral water.

On & On Diners responded1st Jun 2021 10:37 AM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future

Su Wi Verified Purchase

Baby Full Month
2nd May 2021
16 pax
10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)

2nd May 2021

5.0 / 5

Yummy food and value for money. Fuss free ordering too!

Food came fresh with hot food in a nice big warmer. Timing is good - sent at 11.10am when event indicated to start at 11.30am. Food portion is big and guests were impressed by most of the dishes. Good deal esp with ongoing 10% and free delivery promo. Recommended.

On & On Diners responded10th May 2021 05:28 PM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????

Ms Eileen Verified Purchase

Birthday
1st May 2021
10 pax
10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)

2nd May 2021

4.0 / 5

Good value food with generous serving

Food were nicely presented。 Generous food portion. Delivery is on time. Food is still warm when arrived. Courteous delivery personnel.

On & On Diners responded10th May 2021 05:28 PM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????

Ms Jia Yan Verified Purchase

Baby Full Month
1st May 2021
15 pax
Mini Buffet @$9.90/pax

1st May 2021

4.0 / 5

Good food good service . Worth the price and taste.

Very nice. A little bit salty but overall, very nice. Guest love the laska noodles. Portion is very huge more than enough for everyone. But delivery came too early. I wanted 4pm but sales person say +-30mins. But came at 2.30pm.

On & On Diners responded10th May 2021 05:28 PM

Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????

Delivery Feedback

Based on 565 customer responses.

On time or up to 30 min early: 485 (85.8%)

More than 30 min early: 39 (6.9%)

Late: 41 (7.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown

Exactly on time: 354
Less than 10 min early: 11
10–15 min early: 46
15–30 min early: 74
More than 30 min early: 39
Less than 10 min late: 4
10–15 min late: 10
15–30 min late: 7
More than 30 min late: 20

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Customer Photos (1557)

Reviews (776)

Worth the price for small gathering!

Good food & service

Irresponsible, Not reliable, Dishonest and Poor Service

Can tried this caterer

First order from On & On!

Worth to give this caterer a try. Food selection is great.:)

Value for money caterer

Yummy food and value for money. Fuss free ordering too!

Good value food with generous serving

Good food good service . Worth the price and taste.

Delivery Feedback

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