On & On Diners review

See 116,620 catering reviews

Client	Event
Corporate	Full buffet setup for 30 guests on 04 Jul 2025
Corporate	Bento for 35 guests on 05 Jul 2025
Corporate	Bento for 280 guests on 08 Oct 2025

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1.0 /5 (Verified Purchase) Reviewed on 13th May 2025 More: Food Service Value N Ms Nursyafinah House Warming 26th Apr 2025 70 Pax

Terrible customer service Reviewed on 13th May 2025 Verified Purchase Unhelpful staff name Ruilian which had negatively impact my overall experience.  Ruilian did not honour the service offered in the official website stating “A surcharge of $50 is applicable for next day collection at our drivers convenience, ... More and a surcharge of $150 for collection between 11pm to 1am latest.” I opted for the next day collection, but she immediately turned me down and said no drivers available and when I wanted to opt for the late night collection she said drivers had start work as early as 3AM, which is NOT true. I have personally asked the drivers which delivered the food, he said he did not start work as early as 3AM. I had shared my disappointments with Ruilian personally and she did not bother to offer any service recovery. I booked this catering specially for its late night collection & next day collection recommended by a colleague, but unfortunately after sharing my disappointments, she deleted the service offered in the website! Terrible. Show less (FL Exclusive) Super Worth It Buffet @$9.90/pax First time ordering from merchant: Yes Will recommend this merchant: No Jacqueline from On & On Diners responded to this review Responded on 13th May 2025 03:22 PM Thank you for your feedback. We’re sorry to hear about your recent experience and appreciate the opportunity to address your concerns. We would like to clarify that night and next-day collection services are subject to driver availability and ... More must be arranged in advance as mentioned to you when you enquired with Rui Lian. On this occasion, we were unable to accommodate a last-minute request due to a lack of available drivers, and we sincerely apologize for any inconvenience this may have caused. While we were unable to accommodate your last-minute request, we had offered a full refund should you decide to cancel the order on the day before. However, we received no response. Additionally, for the safety of our customers, we adhere strictly to food safety guidelines. Prepared food must not be left out for more than 4 hours from the time it leaves our kitchen, as it may no longer be safe for consumption thereafter. Our commitment to food quality and customer health is our highest priority, and we hope for your kind understanding on this matter. We truly value your support and welcome the opportunity to serve you better in the future. Show less

5.0 /5 (Verified Purchase) Reviewed on 9th May 2025 More: Food Service Value Ms Shikin House Warming Blk 953B Tampines Street 96 26th Apr 2025 70 Pax

Variety of dishes and food was delicious Reviewed on 9th May 2025 Verified Purchase The food and delivery timing was good. Delivery was on time and all my guests enjoyed the food a lot and would definitely recommend on and on diners to them. (FL Exclusive) Super Worth It Buffet @$9.90/pax Favourite dish: Curry chicken with potatoes First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 2nd May 2025 More: Food Service Value KHAIRUDDIN BIN MOHD Friends/Family Event Bedok Reservoir Road 18th Apr 2025 90 Pax

Delicious food with well-prepared and lovely setup. Awesome! Reviewed on 2nd May 2025 Verified Purchase Many of my guests complimented the food, particularly the lobster teriyaki balls and bee hoon noodles. The overall setup was also well-prepared and thoughtfully arranged. (FL Exclusive) Super Worth It Buffet @$9.90/pax Favourite dish: Lobster teriyaki ball First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 21st Apr 2025 More: Food Service Value NR Ms nur Raudhah Festive Celebration A Sumang Lane 17th Apr 2025 15 Pax

Good food for alot of peopl & really worth it Reviewed on 21st Apr 2025 Verified Purchase Good food for a lot of people, really big portions ! will order here again especially for bigger occasions Lena's Kitchen Mini Buffet @$19.90/pax First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 26th May 2025 More: Food Service Value GN Mr Glen Ng House Warming 12th Apr 2025 10 Pax

Great food, reasonable priced and great service. Reviewed on 26th May 2025 Verified Purchase Delivery was on time, food was still warm and nice. Local dishes were tasty and suitable for 10pax. will definitely order from them again! Premium Mini Buffet (w/ Platter) Favourite dish: Signature Nanyang style curry chicken First time ordering from merchant: Yes Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 1st Apr 2025 More: Food Service Value Mdm Denise Chiw Friends/Family Event Leedon Heights 23rd Mar 2025 20 Pax

Tasty food....good portion of food and worth the value...!!! Reviewed on 1st Apr 2025 Verified Purchase Overall food it's delicious and portion its good.When delivered the food still hot.Only problem it's delivery late and didn't inform in advance,No helpline on sunday.If food not delivery on sunday,who can help to liase?Hope service can be improve!! Lena's Kitchen Mini Buffet @$19.90/pax First time ordering from merchant: No Will recommend this merchant: Probably

5.0 /5 (Verified Purchase) Reviewed on 18th Mar 2025 More: Food Service Value Mr Ong Peng Kiat Community Event Jalan Loyang Besar 16th Mar 2025 75 Pax

Nice and delicious food Reviewed on 18th Mar 2025 Verified Purchase Nice and delicious food, especially the curry chicken and the sambal goreng, they set up all the food on time before the event start. (FL Exclusive) Super Worth It Buffet @$9.90/pax Favourite dish: Curry chicken First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 1st Mar 2025 More: Food Service Value Vivian ng Birthday Depot Road 1st Mar 2025 95 Pax

Great catering Reviewed on 1st Mar 2025 Verified Purchase The food was great, service was good. However, we were given tongs for the curry chicken instead of a ladle, so it was really hard to scoop (FL Exclusive) Super Worth It Buffet @$9.90/pax Favourite dish: Samosa First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 19th Jan 2025 More: Food Service Value Ms Adeline Tan Baby Full Month 302A Anchorvale Link 11th Jan 2025 70 Pax

Best priced buffet Reviewed on 19th Jan 2025 Verified Purchase The curry chicken gravy was super thick and flavourful but the salted egg chicken was too dry. The service was awesome, they came on time to set up and checked with us where and how we wanted the setup to be before starting, very polite and ... More excellent service, food was good overall and quantity was superb. It is awesome for the price paid for 70 pax Show less (FL Exclusive) Super Worth It Buffet @$9.90/pax Favourite dish: Curry chicken First time ordering from merchant: Yes Will recommend this merchant: Yes 00:14

5.0 /5 (Verified Purchase) Reviewed on 7th Jan 2025 More: Food Service Value ZH Mr Zhi Hao House Warming 1st Jan 2025 15 Pax

Delicious food and reliable caterer. Reviewed on 7th Jan 2025 Verified Purchase The delivery was right on-time and food was delicious, especially the signature laksa goreng and mini chocolate eclairs. Would order again! Naughty November $19.90/pax First time ordering from merchant: Yes Will recommend this merchant: Yes

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