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Pang Pang Rice

4.5 / 5 (111 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.6 / 5
Service & Communication4.7 / 5
Value4.4 / 5

Customer Photos (31)

Reviews (111)

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103 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Cindy
Cindy Verified Purchase
5.0 / 5

Tasty Meals with Good Variety

2nd time Ordering

Overall, the food is quite tasty and most dishes are pretty good. The curry is especially enjoyable. The tofu, however, can be quite bland as it doesn’t seem to absorb much of the gravy or sauce, so it sometimes tastes almost like plain tofu. Other than that, the meals are generally enjoyable with a good variety.
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Cindy
Cindy Verified Purchase
5.0 / 5

Tasty Food with Excellent Customer Service

The food may not look the most impressive in terms of presentation, but it actually tastes pretty good. The flavours suit my family as we prefer food that is a little more flavourful rather than too healthy or bland. The soups are usually on the sweeter side ( infused with sweet date), which we quite enjoy.

What stands out most is their customer service. They are very responsive on WhatsApp, prompt in answering questions, and very accommodating with requests. Overall, a good tingkat experience with great service.
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Ms Jen Kho
Ms Jen Kho Verified Purchase
5.0 / 5

Good Overall Meals with Room for Improvement

Overall, the meals are satisfactory. The dishes are generally not too salty, and my kids especially enjoy the soups as they are light and not overly seasoned.

Initially, the meals were delivered quite early. After an incident, I believe there was a change of rider, and the delivery timing improved, becoming more suitable for our family dinner schedule. The food packaging has also been good since then.

some dishes had a slightly burnt taste. It happened once again after that, but I hope the kitchen team can continue to improve and maintain consistent quality.

For some weeks, the meat portions were a little small, especially considering we ordered for 3 pax. I understand that the meat may be cooked together with ingredients like potatoes, but the actual meat portion still felt insufficient. Overall, we appreciate the effort and hope to see continued improvements in taste, consistency, and portion sizes.
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Delivery Feedback

Based on 118 customer responses.

  • On time or up to 30 min early: 105 (89%)
  • More than 30 min early: 11 (9.3%)
  • Late: 2 (1.7%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 102
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 2
  • More than 30 min early: 11
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 2

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A customer just placed an order for delivery on 4th Nov, 5:30PM
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