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QQ Catering

4.3 / 5 (275 reviews)
Not MUIS certified FoodLine verified reviews
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On-time delivery*81%
Food Quality3.9 / 5
Service & Communication4.2 / 5
Value4.0 / 5

Customer Photos (563)

Reviews (275)

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275 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Chak Ting
Ms Chak Ting Verified Purchase
4.0 / 5

High Tea Menu

Food potion is ok. The Aglio Olio is nice. But a bit disappointed with the fruit platter which gives only one kind of fruit and the tuna sandwich tuna spread too thin.
Choose one
QQ Catering responded12th Jul 2023 10:21 AM

Dear Customer

Thank you for your feedback.

LF
Ms Tessa Lau Verified Purchase
2.0 / 5

Bad service, bad food. DO NOT RECOMMEND! AVOID AT ALL COST

They missed out my unit number and I called their office and handphone mobile number from sat to mon but nobody picked up or return my calls at all. End up I have to wait at lift lobby for them.
Food was supposed to come at 6.30pm but came at 5.20PM. My guests arrived at 7PM and the food was already cold. The brocoli dish with crabmeat was sour and spoilt. The squid ball dish was pathetic because the tray was huge and the squid ball so little quantity. I wrote an email to complain but nobody ever replied me. Food was for 20pax but more like for 15pax. My guests went hungry because we had to throw the vegetable dish away. Really bad service and food and I do not recommend!!!!
QQ Catering responded1st Feb 2023 01:21 PM

Dear Customer


Greetings from QQ Catering

Thank you for your feedback. We would like to sincerely apology for the disappointment you have experience.

Regarding the quantity of food issue on your event, we will bring this issue up in our management meeting and discuss on how we can improve in this sector.

We assure you that your complaints and feedback will give us an opportunity to remedy any existing problem and help to improve our service.

We will email to you regarding compensate your order.


I hope you find the rest of the service well except for the food issue. We are looking forward to your future engagement.


Thank you and have a great day!

ET
Ms Esther Tay Verified Purchase
4.0 / 5

Generally good

Food tasted generally good. Portion is good for 10. I catered for 2 gatherings on separate days and at both gatherings, the Braised White Fungus with broccoli and crab meat was left almost untouched. At the first gathering, that dish is smelling foul when we open the tub's cover. Feedback to QQ via email on this but no reply yet. At the second gathering, one day later, when we stir to take from the tub, it started to smell. QQ was recommended to us and we were rather disappointed having to throw the whole tub away.
Fragrance Roasted Chicken Braised White Fungus with Broccoli & Crab Meat

Delivery Feedback

Based on 156 customer responses.

  • On time or up to 30 min early: 126 (80.8%)
  • More than 30 min early: 20 (12.8%)
  • Late: 10 (6.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 86
  • Less than 10 min early: 2
  • 10–15 min early: 11
  • 15–30 min early: 27
  • More than 30 min early: 20
  • Less than 10 min late: 2
  • 10–15 min late: 1
  • 15–30 min late: 5
  • More than 30 min late: 2

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