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Rilassi Catering

4.5 / 5 (935 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (2069)

Reviews (935)

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907 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ali
Ali Verified Purchase
5.0 / 5

Best Food Ordering Place

It was really last minute order but Foodline help line helped me to find the catering company.

I am truly thankful to the customer service lady.

We definitely be your forever customer
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Mr Chin Chee Wee
Mr Chin Chee Wee Verified Purchase
5.0 / 5

Great food, presentation and service

In general, the food was quite good.

Special mention dishes:
1. Rilassi Soya Chicken - this tastes like korean fried chicken, better that other KFC
2. Cereal prawn - got zi char standard, very fresh prawns
3. Bo Bo Cha Cha - not too sweet, just nice.
4. Sayur Lodeh - Sufficiently spicy

Improvement:
Salted egg sauce doesnt taste like salted egg.
Nasi Bryani needs more spices. Taste a bit bland.
Rilassi Soya Chicken Fragrant Oat Cereal Prawn Choose one Nasi Bryani Bo Bo Cha Cha (Hot)
Mr Benny Chow
Mr Benny Chow Verified Purchase
4.0 / 5

Rilassi is fantastic, just 1 setback!

The caterer was very responsive, and the replies are almost immediate, which is my favourite part of the caterer. The food was decent, Ngoh Hiang was the guest's favourite. The only setback was the chocolate eclair, which was reaffirmed when they first mentioned stock is low and that at least 1 set will be provided, we ordered an additional set.

However, at the last minute, a day before was told that eclair will be replaced with chocolate puffs. Despite that, they have generously offered a free eclair set when the stock arrives at the end of the month. While there is service recovery, personally, I felt that more could be done, such as purchasing from another caterer if the stock is already promised.
Chicken Ngoh Hiang
Ms Ling Chua
Ms Ling Chua Verified Purchase
5.0 / 5

Delicious food, thumbs up Rilassi Catering !

The food is extremely delicious, guests were all having more than 2nd helping and checking out the caterer’s name & menu. None of the dishes were there for us to nitpick on. This catering has definitely made an excellent impression to my guests which the food feeds them well. Thank you Rilassi Catering .
Mixed Fruit Cocktail Assorted Pastries Fragrant Oat Cereal Fish Fillet Nonya Chap Chye Yang Chow Fried Rice+4 Fish Tau Pok Sambal Egg Mongolian Glazed Chicken
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Ms Jacqueline Tan
Ms Jacqueline Tan Verified Purchase
4.0 / 5

Reasonably good caterer

Food was delivered on time & well packed. Portion was sufficient & food taste was reasonably good. My guests liked the fried rice & grilled fish but find the seafood bomb tasteless. The chicken didnt look appetising but tasted not bad. Customer service was good.
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Delivery Feedback

Based on 807 customer responses.

  • On time or up to 30 min early: 716 (88.7%)
  • More than 30 min early: 41 (5.1%)
  • Late: 50 (6.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 566
  • Less than 10 min early: 8
  • 10–15 min early: 51
  • 15–30 min early: 91
  • More than 30 min early: 41
  • Less than 10 min late: 3
  • 10–15 min late: 21
  • 15–30 min late: 13
  • More than 30 min late: 13

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