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Rilassi Catering

4.5 / 5 (935 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (2069)

Reviews (935)

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907 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Elvira
Ms Elvira Verified Purchase
4.0 / 5

Food was tasty but limited food variety

Food was tasty and portion was generous for 3 pax. My only issue was the limited food variety. I ordered both lunch and dinner (lunch & dinner menu different) from the same caterer for 14 days.

It was usually the same type of dishes for each meal - same type of fish, chicken, vege but different flavours/cooking style. Chicken parts always the same, chopped up chicken thighs/legs. Most of the time dishes are cheap i.e. fried egg, sunny side up, potato wedges/ngoh hiang (had this for several meals). Soup dish was always vege soup and only once chicken soup.

$7.50 per pax ($23 for 3pax per meal) for the food variety is simply not worth it. I understand the price include other fees like transport, plastic containers and can accept cheaper dishes once in a while. But to have it almost every meal is not acceptable. I've feedback to the caterer about a week into the package but so far no changes, probably more portioning?

It will be better if the menu could improve since food was delicious (for home cooked meals like chicken, fish and vege) and portion is generous. So if you are just looking for taste and portioning and doesnt mind the limited food variety, then this will be ideal.
Choose one Choose one Choose one Choose one Choose one+2 Choose one
view more 6 photos & videos
Ms Elvira
Ms Elvira Verified Purchase
4.0 / 5

Food was tasty but limited food variety

Food was tasty and portion was generous for 3 pax. My only issue was the limited food variety. I ordered both lunch and dinner (lunch & dinner menu different) from the same caterer for 14 days.

It was usually the same type of dishes for each meal - same type of fish, chicken, vege but different flavours/cooking style. Chicken parts always the same, chopped up chicken thighs/legs. Most of the time dishes are cheap i.e. fried egg, sunny side up, potato wedges/ngoh hiang (had this for several meals). Soup dish was always vege soup and only once chicken soup.

$7.50 per pax ($23 for 3pax per meal) for the food variety is simply not worth it. I understand the price include other fees like transport, plastic containers and can accept cheaper dishes once in a while. But to have it almost every meal is not acceptable. I've feedback to the caterer about a week into the package but so far no changes, probably more portioning?

It will be better if the menu could improve since food was delicious (for home cooked meals like chicken, fish and vege) and portion is generous. So if you are just looking for taste and portioning and doesnt mind the limited food variety, then this will be ideal.
Choose one Choose one Choose one Choose one Choose one+2 Choose one
view more 6 photos & videos
Mrs Mandy Lim Beitler
Mrs Mandy Lim Beitler Verified Purchase
5.0 / 5

Good at first, then disappointed

Great service, I only wish the food standard maintained. It was really nice in the first 2 weeks. I understand that tingkat caterers reserve the right to change dishes, but the entire menu did not follow at all after the first 2 weeks. There was no "international" theme and it was just plain rice and normal chinese dishes every day.
I
Mrs Izyan Verified Purchase
4.0 / 5

It's a great pleasure!

Was quite surprised that they even provide tongs and ladles for the food even there is no set ups. It was the first time ordering from them and had even recommend my families for the future events.

Delivery Feedback

Based on 807 customer responses.

  • On time or up to 30 min early: 716 (88.7%)
  • More than 30 min early: 41 (5.1%)
  • Late: 50 (6.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 566
  • Less than 10 min early: 8
  • 10–15 min early: 51
  • 15–30 min early: 91
  • More than 30 min early: 41
  • Less than 10 min late: 3
  • 10–15 min late: 21
  • 15–30 min late: 13
  • More than 30 min late: 13

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A customer just ordered for 100 pax for delivery on 20th Nov, 5:30PM
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