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Rilassi Catering

4.5 / 5 (935 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (2069)

Reviews (935)

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935 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Vickie Lee
Ms Vickie Lee Verified Purchase
5.0 / 5

Feedback

I ordered Peranakan Laksa Fried Rice but was given something else, I am not sure if it is pineapple rice but is certainly not Peranakan Laksa Fried rice. I did not take a picture. The rest of the food is ok. I am glad the caterer called up subsequently to offer a 20% discount to my order and also apologized for the mistake. I certainly appreciate their gesture.
Mrs Caroline Silva
Mrs Caroline Silva Verified Purchase
5.0 / 5

Great tasting food in generous portions!

First time ordering from Rilassi. The delivery man (I forgot his name!) was excellent in his setup routine. He was patient, professional and friendly. He made my order from Rilassi more satisfying. Thank you, delivery man:)

All my guests loved the food. Guests who don't normally eat a lot went for seconds and helped themselves to the food generously - yes, the food portions were generous!

A very satisfying lunch buffet indeed:)
Sea Coconut with Longan Egg Tofu with White Flower Sauce Nonya Chap Chye Japanese Smoke Chicken with BBQ Sauce+8 Stirfry Prawn with Chilli Crab Sauce Assorted Mini Nonya Kueh Fragrant Oat Cereal Fish Fillet Crispy Samosa
view more 12 photos & videos
Ms Gillin
Ms Gillin Verified Purchase
4.0 / 5

Mini Buffet

I was not informed prior when the food is out for delivery. I tried multiple attempts calling the available number provided, to track the status of the items, however no one picked up...Appreciate if vendor can inform us prior when the delivery is e.g. on its way, stuck in traffic etc. Food eventually arrived and luckily they tasted pretty okay and price was reasonable.
Nonya Chap Chye Japanese Smoke Chicken with BBQ Sauce Egg Tofu with White Flower Sauce Fragrant Oat Cereal Fish Fillet+2 Chicken Ngoh Hiang
view more 6 photos & videos
Ms Lillian Lo
Ms Lillian Lo Verified Purchase
5.0 / 5

Great Service, Food Ok

The customer service was responsive and helpful when i needed one item changed. Food was alright except that everyone complained that the curry chicken was too watery.

Delivery Feedback

Based on 807 customer responses.

  • On time or up to 30 min early: 716 (88.7%)
  • More than 30 min early: 41 (5.1%)
  • Late: 50 (6.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 566
  • Less than 10 min early: 8
  • 10–15 min early: 51
  • 15–30 min early: 91
  • More than 30 min early: 41
  • Less than 10 min late: 3
  • 10–15 min late: 21
  • 15–30 min late: 13
  • More than 30 min late: 13

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