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Rilassi Catering

4.5 / 5 (935 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (2069)

Reviews (935)

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935 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms min yee chew
Ms min yee chew Verified Purchase
3.0 / 5

Not recommended

Fried food are all hard. sweet and sour chicken was labelled a popular choice but the chicken pieces are so big n mostly bones. fried rice is hard, red ruby is too sweet, drinks provided is too sweet. eating time was 230pm was late and didnt call until i messaged the lady who took my order. 1st time i ordered a buffet with so much left overs despite having alot of guests
Ms Ruth Ng
Ms Ruth Ng Verified Purchase
5.0 / 5

CNY mini Lunch

Food was quite good, nonya laksa was the best. Was quite hopeful about the spinach with trio egg but was not as tasty as I hoped.

Food choices quite special, was well-received.

Quantities for 10 pax also good. There was more than enough for about 11-12 of us.
A
Ms Annie Yang Verified Purchase
3.0 / 5

Food so so only

Fish and chicken very hard. Pineapple fried rice dont have pineapple taste,, its like normal fried rice.

And Very dissapointed with them because they changed the eclair with cream puff without our knowledge. Reason : no more eclair... :(
My order was placed and confirm 4 days before the event day , it not a last minute order.
Ms Hilary Sim
Ms Hilary Sim Verified Purchase
4.0 / 5

Overall good food but careless cater.

Cater Forgotten to deliver disposable utensils and we didn’t manage to contact the manager or office number on the first few attempts. Desperately Went down two streets to buy the utensils ourselves. We kept trying to contact them and finally got them to get back to us on the day itself. Was promised a 15% refund. Food was rather good and understand that they are very busy. Just that, maybe the manager should keep his phone on during Sunday catering hours at all times. Pending their refund currently.
Photo
Ms Christina Lim
Ms Christina Lim Verified Purchase
4.0 / 5

Not too bad experience but definitely can be better

Portion is small for all dishes except the fried rice. Only half portion of the fried rice consumed, partly it is not nice. The bee hoon was well received by guests. The oat Cereal Fish is dry and hard.... Actually no fillet but all fried dried flour. Curry chicken potatoes too little. Caterer only provided one serving scoop for the fried rice, they should provide one more for the curry chicken too. My guests are using the small spoon to scoop the curry chicken. The Nonya Chap Chye and fried eggs are the 2 dishes that gone fast.
Delivery came 1 hour earlier than eating time. Reason was they have many setup to be done hence came early. The food is hot when delivered.
The buffet line table is too small and narrow. It give the whole buffet setup a very cramp and bare looks. It will be great if caterer can consider using slightly wider tables to prevent all the dishes serving utensils from dropping off the table often.
Overall, food are salty. Buffer setup needs more improvement.
Mr Kenneth Leong
Mr Kenneth Leong Verified Purchase
3.0 / 5

Nil

The mixed vegetables totally inedible,
Totally no seasoning , it’s just boil Vegs... even I can boil better myself...

Fish and chicken is too tough... but tasted ok..

Food Delivery timing is worst of all.. delivery man was late and I had no updates at all till I call at 11:57...

Was told arrival timing will be around 12:30.. however it only arrive at 12:45-12:50...

Delivery Feedback

Based on 807 customer responses.

  • On time or up to 30 min early: 716 (88.7%)
  • More than 30 min early: 41 (5.1%)
  • Late: 50 (6.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 566
  • Less than 10 min early: 8
  • 10–15 min early: 51
  • 15–30 min early: 91
  • More than 30 min early: 41
  • Less than 10 min late: 3
  • 10–15 min late: 21
  • 15–30 min late: 13
  • More than 30 min late: 13

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