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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Tan Wei Liat
Mr Tan Wei Liat Verified Purchase
4.0 / 5

Nice tingkat, worth a try!

Wide variety from fish, chicken and even prawns. Some dishes may be a tad salty though. Price is reasonable and portion for two pax is more than enough for two.
Mr DON P
Mr DON P Verified Purchase
5.0 / 5

Great value!!

Tried many tingkat services all were generally okay, but Robert Catering's Food and service was excellent, one of the most value for money tingkat around, wide variety of good dishes, surprisingly at this price point... the only tingkat which serves sliced fresh fish instead of the standard fried fish that most tingkats served. Soups are great nothing too complicated. Service recovery was excellent when they served the wrong order to me. Friendly and welcoming to accept any feedback. Only feedback is, request that they will be able to consistently serve their great proper dishes everyday instead of finger food sometimes.
Ms Henry Shin
Ms Henry Shin Verified Purchase
4.0 / 5

Our first tingkat dinner experience.

It was our first tingkat dinner order. Overall, the food is a little salty for our taste buds. Initially, we put in special request such as no spicy in our order but it still came 1 time and after I feedback to their customer support, it is okay after that. The last incident was we had our food quite late as it usually delivers at about 3-4pm. When I called the customer support, they told me it is because they have a new driver so likely he is trying to find his way to our block. Eventually, our food came and we have a late dinner.
20 days Trial Package
Ms Lena
Ms Lena Verified Purchase
4.0 / 5

Overall is alright.

The dishes so far to us is fine. Value for $ and flexible service regards my requirements.
Ms Fynn leong
Ms Fynn leong Verified Purchase
1.0 / 5

Not recommended and won't order again

I was disappointed with this tingkat provider.

Delivery of my dinner tingkat is usually at around 2pm, which means my food will be left for at least 4-5hours before its consumed. Will be good if they are prepared slightly later.

Quality: very bad. Look at the hard boiled eggs, it was fried so badly that the exterior is tough and stiff, the inside was dry and empty. The vegetables are all old and not fresh, the carrots are black.

Quantity: very little for 2 pax.
Lisna
Lisna Verified Purchase
4.0 / 5

Acceptable quality for price

Good value for money. However, there was a week where the fried finger food (seaweed chicken, chicken nuggets, fried fish fillet) was too delivered too frequently. Some days the dishes were varied and flavorful, other days they were bland. In general, acceptable quality for the price.
Mdm SHARIFA IBRAHIM
Mdm SHARIFA IBRAHIM Verified Purchase
5.0 / 5

It’s been a GREAT 10 days of feasting!

These 10 days of Tingkat was really good. We didn’t have much to ask why this and that. We just ate all up as the combination of dishes in that day were really complimenting one another. We love all the vegetable dishes.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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