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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

C
Mr Channy Verified Purchase
5.0 / 5

Service is good, food so so only.

Service is good, staff is attentive. Food not much variety. Normally you will get 4 dishes, but every Tue and Fri, they have 'special' menu with only 3 dishes along with fried rice or char kway teow. But you can opt out if you feel not worth it
Mr Tan Wei Liat
Mr Tan Wei Liat Verified Purchase
5.0 / 5

Good variety of dishes. Tasty. Worth a try.

Food variety is good with selection of chicken, toufu, vegetables and sometimes prawns. In general, the dishes are tasty and delicious. The soup is a tad salty though.
Excellent service and response from caterer as they are willing to accommodate changes in my tingkat arrangement.
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Mr Victor Kwok
Mr Victor Kwok Verified Purchase
4.0 / 5

General ok

Food generally is ok. Would suggest that Loyalty Points/ Rewards be given to those who made repeated orders. This will encourage customers to stick to the same tingkat, thus reducing admin & delivery issues.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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