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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,214 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mdm Paulyn Teo
Mdm Paulyn Teo Verified Purchase
4.0 / 5

Convenient home meal

Ordering for the 2nd time. Not too oily and less salty than some caterer I've tried before. Arrived very early at 2.30pm for a dinner meal.
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Mr Her Hanxiang
Mr Her Hanxiang Verified Purchase
5.0 / 5

Nice tasty Lunch Tingkat

The food taste was great! I find it nicer than the previous caterer. However, the portion was not as much as them. Overall, reasonable portion and price still. The lunch reached about 12pm.
Mr Spencer Pang
Mr Spencer Pang Verified Purchase
5.0 / 5

Nice decent food selections, cannot be so choosy.

Nice decent food selections, cannot be so choosy.

Sometime, I really wonder if the cooks cannot cook local delights, why bother?
Moreover, these local delights are been packed using styrofoam boxes which by the time given had hints of sourness already.

The main letdown is the plastic containers that been used which sometime cut into fingers.
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Mr Victor Kwok
Mr Victor Kwok Verified Purchase
4.0 / 5

Ok

Food generally is ok. Would suggest that Loyalty Points/ Rewards be given to those who made repeated orders. This will encourage customers to stick to the same tingkat, thus reducing admin & delivery issues.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 150 pax for delivery on 6th Nov, 6:00PM
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