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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Jolene chew
Ms Jolene chew Verified Purchase
4.0 / 5

Tingkat for dinner

Food was ok.. delivery was early. Price also reasonable. Not too salty or oily. Customer service is good. Can try their tingkat
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Ms Lena
Ms Lena Verified Purchase
4.0 / 5

Good Service

A tasty meal, nicely packed, and deliver on time. Good customer service received and accepting feedback and improve. Thank you
Mr Kuan choon
Mr Kuan choon Verified Purchase
5.0 / 5

Very worth for the price and traditional homecooked meal.

The dishes portion are big portion for 2 pax. Food taste is great, not salty and oily. very traditional homecooked dishes. Food delivered on time. Customer Service very responsive and Service is very good. Food portion is good. Still warm and nice when arrive at our home. Very well packed. Clean and good packaging with Microwaveable containers. Food and service up to expectation.
K
Ms Kang Verified Purchase
4.0 / 5

Good value for money. Amount is just right for the $ paid.

The food was worth and good value for money surely as the price was competitive. Sometimes they offered 1 dish of fishballs (fried) and this looked very low value. The soup was always chicken based while it had strong taste of chicken without enough spices to kill the raw smell. (Hope they add ore ginger, garlic etc) Delivery time was committed between 5-6 pm but often it was late and I had to wait sometimes very long and this is the main reason I stopped using their service.
Ms Theresa Poh
Ms Theresa Poh Verified Purchase
4.0 / 5

Robert catering 3 day trial dinner tingkat

Food delivery timing is good for me with different day different timing (4.45pm, 5.15pm & 4.25pm). Taste is inconsistent, chose to try this cos it stated no MSG but some dishes are too salty while others are nice. Menu is not available at all even request from foodline so just order for short term to try first. Portion is just nice for 3 pax so don't expect more. Gave FOC rice for all 3 days which is really alot. Still worth trying out!
Special 3 days Trial Promotion! (first time customer only!) Special 3 days Trial Promotion! (first time customer only!) Special 3 days Trial Promotion! (first time customer only!)
AG
Mdm agnes gunn Verified Purchase
5.0 / 5

Tasty food with Good Variety!

Food was good and tasty. portioning was small compared to other caterers I had tried but it was sufficient for 1 pax. However, Soup was too little as came in similar small container so insufficient to drink and enjoy. Soup taste was good though. Generally, enjoyed and will order again. Thank You!
10 days Trial Package
Mrs Eunice Tan
Mrs Eunice Tan Verified Purchase
5.0 / 5

Repeated Orders

Repeated orders. Ordered 4 dishes this time instead of 3 dishes and 1 soup. Personally think its better because their soups tend to be on the more oily side. Food is always served on time.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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