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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,214 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Shannon Z
Shannon Z Verified Purchase
5.0 / 5

More variety in their menu

Food is not bad, price is reasonable. They have fish and prawns in their menu, whereas the other caterers we tried mostly focus on chicken. So we decided to continue with them for another 20 days.
Ms Sally Yeo
Ms Sally Yeo Verified Purchase
4.0 / 5

Room for improvement for Robert Catering.

The food is ok except for the last day where the food is much better.
Food is not salty but the vegetables are really tasteless. Not so suitable for children.
The delivery timing is really a roller coaster..
Day 1 delivered at 11.30 am
Day 2 delivered at 1.45 pm
Day 3 delivered at 10.30 am
Day 4 & 5 at 9.30 am and my son thought it was breakfast!

Hence, there are still rooms for improvement!
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Mr KU WEI CHIET
Mr KU WEI CHIET Verified Purchase
4.0 / 5

Will order again.

Renewed a few times lunch. overall food is nice to our likings - not salty nor oily. Occoasionally late delivery (~1.30pm)..
Ms Tan Eyok Yian
Ms Tan Eyok Yian Verified Purchase
4.0 / 5

1st time trying tingkat, and the last time

1st day they forgot my tingkat, after I contacted them, I received my dinner ard 8.20pm.
The meals are very simple and not tasty. One day got the 西洋菜soup is spoilt, sour taste--maybe foods left too long(?)
They delivered too early, around 4.30pm..actually I advised them to deliver after 6pm.
They did not ring my house door bell, but they just hang it outside :(
Luckily they have solve my problem and fast response.
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Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 150 pax for delivery on 6th Nov, 6:00PM
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