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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Marisah Abdullah
Ms Marisah Abdullah Verified Purchase
5.0 / 5

Delicious healthy tingkat meal

I always order this tingkat because I find it healthy. Not oily and salty but still taste delicious. It would be nice if they increase the portion of the meat because I find it too little.
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S
Sihui Verified Purchase
3.0 / 5

Poor portion and quality. Will not recommend.

Decided to try Robert Catering as the trial package offered looked pretty reasonable but it turns out to be a bad choice. Portions were insufficient for 2 people (2 chicken wings for 2 pax as a protein main dish??) and it is clear from the dishes that quality and quantity are dismal. Definitely would not renew and would not recommend.
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Mr Simon Seow
Mr Simon Seow Verified Purchase
4.0 / 5

Food was only ok

The food from Robert is somewhat underwhelming. They seem to use rather inexpensive food. We had 4 dishes this time. Didn't need the soup for lunch. It was nice it came with staple.
Mrs Liny Surya
Mrs Liny Surya Verified Purchase
4.0 / 5

Second tingkat renewal

Taste quite pleasant and portion enough for 3 pax, but need more variety on menu. Seafood dishes (except for fish) need improvement, especially the seafood dishes.
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Mdm S M Lim
Mdm S M Lim Verified Purchase
4.0 / 5

Food is okay but delivery needs some serious improvements...

We repeated our orders with Robert Catering because family members like their Combo Menu which is served on every Tuesday & Friday, where you get stir fried stuffs like fried bee hoon, fried rice, etc.

We however encountered some unpleasant experience with Robert's catering this round. Their delivery was getting later and later (later than 12:30pm & close to 1pm on some days). Then, they mixed up our order with another household. On a few occasions we ended up getting only 2-pax portion of another household, instead of the 3-pax which we originally ordered.
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Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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