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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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145 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Lena
Ms Lena Verified Purchase
3.0 / 5

Flexible service regards my requirements

The dishes so far is fine. Flexible service regards my requirements. But recent change of delivery time was late hope the time to be more consistent like previous.
Ms Doreen Luah
Ms Doreen Luah Verified Purchase
3.0 / 5

Nothing much to comment due to bad impression on the 1st day

Missed out the delivery of rice for 2 pax on 1st day, so we requested the driver to send it but was told to replace with something else on the 2nd day.. How to eat without the rice?? So I called up the caterer to deliver the rice no matter what on 1st day. It was delivered but it leaves a bad impression for me.
Ms Fynn leong
Ms Fynn leong Verified Purchase
1.0 / 5

Not recommended and won't order again

I was disappointed with this tingkat provider.

Delivery of my dinner tingkat is usually at around 2pm, which means my food will be left for at least 4-5hours before its consumed. Will be good if they are prepared slightly later.

Quality: very bad. Look at the hard boiled eggs, it was fried so badly that the exterior is tough and stiff, the inside was dry and empty. The vegetables are all old and not fresh, the carrots are black.

Quantity: very little for 2 pax.
Ms Choo Shwu ling
Ms Choo Shwu ling Verified Purchase
2.0 / 5

Robert catering

The worst caterer I ever had. The dishes repeated every week. One dish which is the egg tofu I had it every alternate days. Every alternate day it’s cauliflowers as well. Same dishes every week. Soup also same. Portion is so small. I order for two pax. Given portion is for one pax.
Mr ADRIAN QUEK
Mr ADRIAN QUEK Verified Purchase
3.0 / 5

Poor...below expectation!

Quality average. Portion and variety below average. Menu given only upon request and often inaccurate. Processed food is part of menu. Failed to deliver on one make-up day but followed up with delivery. Delivery by 4.00pm in Punggol. There are better options.
20 days Trial Package

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 1st Nov, 12:00PM
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