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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mdm Helen Lim
Mdm Helen Lim Verified Purchase
4.0 / 5

Average

Food variety is limited, taste is on average. not on the top of the list but edible and acceptable for the price paid.

no major issues with them, from customer service through delivery
Mr Roy Chow
Mr Roy Chow Verified Purchase
2.0 / 5

Food always received early about 3pm. Noting special food...

Food always received early about 3pm. Noting special for the food. Just taste normal. Hope they improve more on the delivery timing. Food don’t cook too early.
Robert Catering Services responded28th Sep 2020 10:32 AM

Dear Mr Roy Chow,

Thank you for your valuable feedback.

As mention in foodline before ordering that is our delivery timeframe are from 3pm onwards.
If u have any special timing u can put in request OR inform our admin.

We are always striving to improve to provide the best for our customers. As we take our food quality very seriously,
to our chefs and kitchen staff to improve on this issue. Thank you for raising your concerns, we will continue striving to improve on our food and we hope to receive your continuous support in the future.

Thank you.

Best Regards
Robert Catering Team

Ms Marisah Abdullah
Ms Marisah Abdullah Verified Purchase
5.0 / 5

Good healthy tingkat meals.

The second time I ordered my tingkat meals. The food is healthy and taste very good. Not salty and oily. My family enjoyed eating the meals. I will surely continue to order from them.
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Ms Wee Lee Ling
Ms Wee Lee Ling Verified Purchase
4.0 / 5

Nice and good!!!

Decided to take a break since start of CB. Thank you for the sumptuous meals! We will be back.... thank you.. thank you....
Mr KU WEI CHIET
Mr KU WEI CHIET Verified Purchase
4.0 / 5

Will order again

Food was ok. Portion enough for 3 person for 2 person order. Occasional late delivery for my lunch tingkat.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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