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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Spencer Pang
Mr Spencer Pang Verified Purchase
5.0 / 5

Nice decent food selections, cannot be so choosy.

Nice decent food selections, cannot be so choosy.

Sometime, I really wonder if the cooks cannot cook local delights, why bother?
Moreover, these local delights are been packed using styrofoam boxes which by the time given had hints of sourness already.

The main letdown is the plastic containers that been used which sometime cut into fingers.
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Mr Victor Kwok
Mr Victor Kwok Verified Purchase
4.0 / 5

Ok

Food generally is ok. Would suggest that Loyalty Points/ Rewards be given to those who made repeated orders. This will encourage customers to stick to the same tingkat, thus reducing admin & delivery issues.
C
Chew Verified Purchase
4.0 / 5

The fishcake paste

Almost everyday, they would serve some dish that has the inner fillings of some sort of fishcake paste. Even the fishcake paste is used in the Wonton filling. Makes you quite sick of eating it. Delivery was on time or some times on the later end of dinner time.
Mdm Lim Siew Lin
Mdm Lim Siew Lin Verified Purchase
5.0 / 5

Good and reliable

Food delivery time is consistent and dishes are better than other caterers I tried before. The dish my family liked most was green curry but it was not repeated so we were quite disappointed.
Ms Tong
Ms Tong Verified Purchase
5.0 / 5

AWESOME SERVICE & NICE FOOD!!!

The service from Robert Catering is awesomely great! This is my 2nd time order and I placed my order late. However, Robert Catering surprise me to still push and deliver my order the very next day. The customer service is very friendly and polite. Food portion is good too for my 4 pax order. The daily menu is well thought of. Every Tue and Fri, we will also get combo menu which comes with bee hoon, noodles or fried rice as a change. My family love almost every dishes. Thanks to Robert Catering!!!
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Ms Liang Li hui
Ms Liang Li hui Verified Purchase
4.0 / 5

Nil

The food is nice and portion is reasonable. Service is good as well we decided to extend subscription
10 days Trial Package

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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