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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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145 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Candice Lim
Ms Candice Lim Verified Purchase
3.0 / 5

Affordable

Tried a few other tingkat and Robert catering is not bad in terms of taste and affordability. Portion is a bit smaller than other tingkat caterers.
10 days Trial Package
Mr Ray chng
Mr Ray chng Verified Purchase
3.0 / 5

Food was out of expectation. this was our second or third times order tingkat from Robert and the food taste/quality was not the same with our first time order. so so only, kinda disappointed. foodlin

Food was out of expectation. this was our second or third times order tingkat from Robert and the food taste/quality was not the same with our first time order. so so only, kinda disappointed.
S
Sihui Verified Purchase
3.0 / 5

Poor portion and quality. Will not recommend.

Decided to try Robert Catering as the trial package offered looked pretty reasonable but it turns out to be a bad choice. Portions were insufficient for 2 people (2 chicken wings for 2 pax as a protein main dish??) and it is clear from the dishes that quality and quantity are dismal. Definitely would not renew and would not recommend.
Special 5 days Trial Promotion!
Ms Calista Chan
Ms Calista Chan Verified Purchase
3.0 / 5

Not recommended

Soup was extremely salty. We threw away all the soup. Even for my husband who loves heavily seasoned food, he couldn't stomach the soup.

Food came not even warm at 3+pm on most days. I wonder how food safe it is to be consumed at ,7pm when most people reach home after work.

Sauces were repetitive, usually tomato sauce dishes. Oh and the soup on our last day was ytf soup, which tasted sourish - could be due to the spoilt taukwa which we didn't try.

Would not recommend.
Mr Roy Chow
Mr Roy Chow Verified Purchase
2.0 / 5

Food always received early about 3pm. Noting special food...

Food always received early about 3pm. Noting special for the food. Just taste normal. Hope they improve more on the delivery timing. Food don’t cook too early.
Robert Catering Services responded28th Sep 2020 10:32 AM

Dear Mr Roy Chow,

Thank you for your valuable feedback.

As mention in foodline before ordering that is our delivery timeframe are from 3pm onwards.
If u have any special timing u can put in request OR inform our admin.

We are always striving to improve to provide the best for our customers. As we take our food quality very seriously,
to our chefs and kitchen staff to improve on this issue. Thank you for raising your concerns, we will continue striving to improve on our food and we hope to receive your continuous support in the future.

Thank you.

Best Regards
Robert Catering Team

Mdm S M LIM
Mdm S M LIM Verified Purchase
3.0 / 5

Food so-so...

Food portion seems to be a bit little for 3 pax compared to some other caterers which we have ordered from since the beginning of the CB period. Another concern we have with this caterer is we wonder how many times the frying oil is being reused. The nuggets that came one afternoon were so dark in colour.
Ms michelle
Ms michelle Verified Purchase
3.0 / 5

Terrible quality and quantity

Food portion was horribly small. Ordered for 2 pax, but portion that came was more for 1 pax, can't imaging if I ordered for 1 pax only. Food quality was also mediocre, rather buy from the cai peng shop at hawker centre, more value for money. Overall disappointed with this caterer.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 1st Nov, 12:00PM
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