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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms jennifer hong
Ms jennifer hong Verified Purchase
1.0 / 5

Bug in soup, broken microwave containers, poorly packed

This is one of the worst tingkat I ever ordered. The containers were broken, soup was leaked out, damaging my table cloth, look at how poorly packed the vegetables are. The next day, there was a bug floating in the soap. Free extra protein I guess.

Usual caterers come around 3-4pm. This arrives at 6:30pm, still within delivery time.
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Ms Vivian Ong
Ms Vivian Ong Verified Purchase
5.0 / 5

Not too bad

Food was tasty, served in a decent portion and offered a good variety. Delivery was on time and they will always ring the bell to notify us that the food is here.
Sophia Pang
Sophia Pang Verified Purchase
4.0 / 5

Looking forward to specials

The food portions for 2 pax are just right for my family as we are not big eaters.
Always look forward to Tuesdays and Fridays for the special menu items.
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Ms Faith Chong
Ms Faith Chong Verified Purchase
4.0 / 5

Tasty home-cooked food

The dishes are suitable for those who like home-cooked food.
The food are tasty and not too salty. No repeat of dishes and their vegetables taste much better than other caterer!
Ms Samantha Lee
Ms Samantha Lee Verified Purchase
3.0 / 5

Wont order from this caterer again

Personally feel that the food is very MSG-loaded, and taste really isnt great. Fried food can be quite dry and hard to swallow. Variety is not good as well, kept getting egg-tofu and had fishballs on consecutive days. Honestly couldnt wait for the trial to be over. Portion can be quite small, easily finished by 1 pax even though its for 2. Once, they gave me chicken neck. Lunch delivered around 10am/11am which is quite early. Overall, not a pleasant experience.
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Ms Sherlyn Yap
Ms Sherlyn Yap Verified Purchase
4.0 / 5

Food is nice / Nice Soup / Prawn every week once / Worth $$

The food is quite nice but portion a little less for big eater.
It arrived quite early around 4 plus for my area.
The soup is nice and my children love it.
Their vegetables are different most of the time eg: spinach, broccoli and mixture, not like others caterer which only give you mixed cabbage all the times.
Overall very nice, will renew for another 14 days til CB is lifted.
Ms Vernicia
Ms Vernicia Verified Purchase
3.0 / 5

Food portioning and menu can be improved.

My lunch service started 1 day later than planned although the caterer has confirmed my order. I was unable to contact the caterer until the following day. Delivery time was irregular, probably due to understaffing during CB period. I was given the option to specify food preferences such as no seafood and no fish with bones but requests were not met. Fried noodles and beehoon were catered to make up for the 4th dish. Food portioning and menu can be improved.
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Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 45 pax for delivery on 31st Oct, 11:30AM
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