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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

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Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Juliana
Juliana Verified Purchase
3.0 / 5

Must call and reconfirm order the day before

Called the caterer 1.5 hours before delivery to make sure they could locate the venue and was informed they forgot my order. Eventually, they delivered the food 45 mins late from my original delivery time and gave me whatever food was available in the kitchen. Portions were pathetic, rice was not properly cooked and I personally would not eat the food served to my 100 guests. Made a complaint to management and we sorted it out but still left a bad taste in my mouth, especially since they were recommended by a good friend who used their catering service a week ago with good reviews. Would try them again but would definitely call the day before to make sure they attend to my order.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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