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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,214 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Toh Shin Yi
Ms Toh Shin Yi Verified Purchase
5.0 / 5

First time tryout. Food delicious and healthy.

Fuss free when placing order through Foodline. Robert catering will WhatsApp with order details directly. Deliveries were on time and with no hiccups. Changes in delivery day was a breeze. Food was delicious, they give good chicken parts like wings and drumsticks in the chicken soup unlike other caterers who usually gives chicken neck etc.
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Dylan
Dylan Verified Purchase
5.0 / 5

Service need to be improve

Service wise the caterer need to improve. As ordered an additional item which is 15x stool ended up the driver forgotten to bring. After that they re-deliver the stool but quantity still shortage.

Called the carter they mentioned that they will do refund to me for the stool order but till date no one bother to call me on the refund detail .
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Ms Cindy
Ms Cindy Verified Purchase
5.0 / 5

Fuss free caterer

Food was delivered and collected on time. Staff is also very polite. Fuss free to order via foodline. Guests commented that the food was good. We had leftover for carbo and the rest of the dishes portion is just nice.
A little improvement can be done for their deco. It was a birthday celebration but the set up comes with cny potted flower.
Sin Chow Bee Hoon 星洲米粉

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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