Robert Catering Services

Good food standard love by guests. Appreciate their cooking standard during CNY. Hope they continue to keep up with their standard. Thanks all!

This is the first time I ordered from this caterer. The dishes are quite nice such as chicken, prawn, fried rice, fish. However, I was very shocked with their service.
1) 1st shock: My guest were all here and the delivery was half an hour late. The dispatch called to inform me that the traffic was slow due to raining. Hence, this is still acceptable for me since they called to inform.
2) 2nd shock: When they reached, they opened up the table and told me never bring table cloth. The table looks dirty and unpleasant (this is a full table setup buffet). At the end, I had to use my own table cloth but its transparent, so still very unsightly.
3) 3rd shock: After the delivery had placed the food and light up the warmer, they left. I have to remove the plastic sheet and aluminium foil for every dish myself.
4) 4th shock: A loosely stack of serviette was packed together with the plates and cutlery in a plastic bag. I have to unpack the plates and cutlery myself and to tidy up the loosely stack of serviette.
5) 5th shock: They did not bring any chilli/tomato sauce which they supposed to.
6) 6th shock: I wanted to feedback all these issues, so I called the person in charge twice but she cut off my line twice.

This is for my CNY gathering function.
Majority dishes are good taste and looks fresh.
But the quantity is slightly not enough to serve less than 30 guests, I have to urgently cook and add some finger food to top up.
Lastly, unable to accept Paynow or bank transfer to make payment, I have to urgently rush to ATM to draw cash, so disappointed.

Delivery on time, forgot to bring Yusheng, take another 30 mins to deliver, order for 40 pax, most of the dishes portions are insufficient except rice w/ Chinese sausage. Black pepper smoked ducks is nice.

IF ONLY THE FOOD IS DELIVERED WARM. BUT UNDERSTAND THAT DUE TO THE OVERWHELMING DELIVERY TO SO MANY PLACES FOOD IS COLD. THE FRIED RICE IS QUITE DRY AND HARD. UNFORTUNATELY THE COLD DISH CAME A MESS DUE TO MOVEMENT OF THE PACKAGING. OTHERWISE COULD BE OK.

Overall the expectation was acceptable.
Foods tastes and presentation in the containers were acceptable and my guests did finished the foods.

The food came in late but also at the right time
When all the guests is around.

The catering food was great and tasty ????
Especially Fa Cai Treasure Platter Cold Dish 发财鸿运拼盘 and
Fried Garlic Prawn 蒜茸虾. Order for 25 pax just nice for 30pax.
Will recommend to friend and colleagues.

Yes. The food up to my satisfaction. The service is good. Delivery is just in time. The food is enough for the people I ordered.

This was my 2nd time order, but this round the food was disappointing. Need some improvement on food quality.

Good service. Arrived earlier then assigned time and delivery personal give details on the order.

Had to resubmit this review cause it is less than 100 words? Some of us are people with few words. Do you know?