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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,214 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Ng Jia Qing
Mr Ng Jia Qing Verified Purchase
5.0 / 5

Good and affordable buffet for your occasion

Food was delivered promptly based on the scheduled time indicated on the online form. The caterer (believe it’s husband and wife team) was friendly and helpful. The food prepared was delicious and all my guests sang praises on the quality of the food that was served. Will order from this caterer again.
Mr Wee Foong Ng
Mr Wee Foong Ng Verified Purchase
4.0 / 5

Value for money. You paid what you get.

Sometimes food are delicious. Value for money. But most of the time, food is plain and normal. But can't blame them, you pay what you get. Delivery most of the time punctual (latest by 5+pm). Slow in responding to queries via whatsapp. They prefer calling them directly.
Ms Grace
Ms Grace Verified Purchase
4.0 / 5

Good food but service sux....

The food is decent, and the eggs were great, but delivery and service is a complete joke, On the first day according to the customer service the deliverer send my food to Orchard Road when I stay in Jurong West. A joke of the century, until now I just couldn't figure it out. 2nd-day food arrives at 7 pm and lagi best I order 3 dishes 1 soup but they send 4 dishes. And 3rd day even the best arrives at 7.30 pm still the wrong 4 dishes. If they can be more sober maybe i will order long term but man...my 3 days order feel like a long torture, so meh...skip....
Mrs Mira Jie
Mrs Mira Jie Verified Purchase
5.0 / 5

Delicious food

The dishes are quite good, and my family enjoys them. Worth the price, I think. Will order again next time.
Ms Charmaine Lin
Ms Charmaine Lin Verified Purchase
4.0 / 5

Overall Value for Money for a 30 Days Dinner Package

1) Soup was good.
2) Don't like the Tau Kee vegetables.
3) Overall it's still ok. Except that I requested for the food to be cut into smaller pieces during packing as my family member has NO TEETH and unable to handle food cutting.
4) The caterer agreed but only fulfilled this request in the first two months or so.
5) Subsequently, I discovered that this request was ignored after I keep renewing.
6) So I decided that I could order from other caterers as this is an important consideration for renewal.
30 days Trial Package

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 31st Oct, 11:30AM
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