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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Ng Jia Qing
Mr Ng Jia Qing Verified Purchase
5.0 / 5

Good and affordable buffet for your occasion

Food was delivered promptly based on the scheduled time indicated on the online form. The caterer (believe it’s husband and wife team) was friendly and helpful. The food prepared was delicious and all my guests sang praises on the quality of the food that was served. Will order from this caterer again.
Mr Wee Pei Herng
Mr Wee Pei Herng Verified Purchase
3.0 / 5

Food is okay.

Food is okay but recently there were some dishes that are spicy and I specified no Chili when I purchase the tingkat.
Mr Wee Foong Ng
Mr Wee Foong Ng Verified Purchase
4.0 / 5

Value for money. You paid what you get.

Sometimes food are delicious. Value for money. But most of the time, food is plain and normal. But can't blame them, you pay what you get. Delivery most of the time punctual (latest by 5+pm). Slow in responding to queries via whatsapp. They prefer calling them directly.
WO
Ms WL Verified Purchase
3.0 / 5

It is overall ok.

It is generally ok. However, the special dietary requirement tends to be neglected/ ignored. Despite many attempts to remind that no beancurd/ no tofu is to be delivered, they have included them (especially fried beancurd as a dish on its own) a couple of times in this cycle.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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