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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,214 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms JESSY CHIA
Ms JESSY CHIA Verified Purchase
4.0 / 5

Food ok, but didn't deliver white rice as per order

I had ordered one pax white rice which only came on the first day. The rest 9 days didn't deliver the white rice and is inconvenient for my old dad. I hope you guys pls be more careful on the orders and don't let people pay for things not delivered. Anyway food taste and portion is ok. Won't be ordering again any sooner.
Mr John Tan
Mr John Tan Verified Purchase
4.0 / 5

Food and service is good but delivery services is bad.......

Food wise is acceptable and value for money. Service wise is responsive in answering. Logistics wise is quite bad, food gets delivered as early as 2pm for dinner. After feedback, it delivers at 6pm, but go back to 3pm after 1 week. There is quite a number of cases of missing items. Need improvement on this.
EL
Ms Eugenia Lee Verified Purchase
5.0 / 5

Cheap and good

Not bad. The cheapest already. On time delivery. Fast and beautiful set up. Food is alright. Not too salty. Uncle help to throw away rubbish also, plus point. Clean and neat and beautiful. Will recommend to others cause of the affordable price.
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WO
Ms WL Verified Purchase
4.0 / 5

Decent Tingkat Dinner

Decent Tingkat Dinner. It would be better if there are lesser processed food such as nuggets, sausages etc as these are not very suitable for elderly.
Ms Angel Ng
Ms Angel Ng Verified Purchase
4.0 / 5

Tingkat order

Repeated order and the food was arrive on time.
Generally the dishes was improved a lot except for vegetable dishes. Sometimes the condition is not good and fresh. However, they are willing to compensate it.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just placed an order for delivery on 13th Nov, 11:30AM
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