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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,214 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Koh
Mr Koh Verified Purchase
4.0 / 5

Overall ok but can be better

Food always deliver between 3-4pm. Abit early. Food is ok. Typical tingkat. Portion is ok. One bad thing was they stopped the meal early and let me poor family waited the whole night. Such mistake should not have happened in the first place since it's not like we amended the order.
30 days Trial Package
Ms Reeanne Ang
Ms Reeanne Ang Verified Purchase
4.0 / 5

Food tastes good but customer service a minus point

Food taste less salty compared to other caterers I have engaged.
Only issue is the customer service:
1) Very slow/no response
2) Asked to skip lunch coz not at home...reached home late afternoon and the food was left there a few hours to rot...at to throw away
3) Notified them of the issue in #2 above and they did apologise but did not investigate further
4) Next day food did not come, whatsapp and ask is it not coming and no response, until a few hours called 2nd time finally someone answered and said skipped the wrong day.
--> Very disappointing, cannot manage changes and I have second thoughts on renewing as from time to time I need to skip. Just 1 time i requested skipping and its wrong.
Mr Fu Sing
Mr Fu Sing Verified Purchase
5.0 / 5

Good value purchase

Good value purchase - Food is good & the convenience makes the purchase worthwhile. Delivery has become very early nowadays but workable for me.
Ms Serene
Ms Serene Verified Purchase
5.0 / 5

Good variety of food

Nice balance meal and price is one of the affordable one.
Some days they provide different kinds of noodles.
I ordered this for my upper primary school children. They love the meal for first two weeks.
The only consideration is that the lunch arrived as early as 10.30am which the kids only can take them at about 2pm. The food is cold.
Will be back for more next round. Thanks!
30 days Trial Package

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just placed an order for delivery on 13th Nov, 11:30AM
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