Robert Catering Services

Food variety was fine initially but the quality degraded nearer to the Chinese New Year period. Sausages were served at least thrice during a 20-day period. Delivery times were unpredictable - it could vary from 3.30pm to 5.15pm. Response time was poor, my WhatsApp messages were ignored over several occasions.

It is generally ok. It would be better if there are lesser fried food - Feedback on this has been provided, however, no improvement has been made.

Food is okay but recently there were some dishes that are spicy and I specified no Chili when I purchase the tingkat.

It is generally ok. However, the special dietary requirement tends to be neglected/ ignored. Despite many attempts to remind that no beancurd/ no tofu is to be delivered, they have included them (especially fried beancurd as a dish on its own) a couple of times in this cycle.

1) Delivery always very late almost 2pm in recent 1 to 2 months
2) Requested no Chilli but came with chili at least once to twice a week. When feedback to customer service, told will provide an extra the next day which didnt come. reminded one more time and same standard answer that will provide and didnt come
3) about twice a week, one of the dishes will be a carbo such as fried rice or noodles. i do not consider this as a dish. i will cook my own rice and when the carbo comes i have problem with extra carbo. i cannot wait till the food comes then decide whether to cook the rice coz food comes only almost 2!
4) last day of delivery after i decided to stop with all the bad experience, the delivery didnt even come. delivery man insisted he already delivered and customer service said maybe went to wrong place. ridiculous! same man send every day and will press doorbell, also can send to wrong place!?
Have switched to another caterer ever since and much happier now with bigger portion and consistent service and delivery timing

On the first day, we had to throw away one dish cos found a strand of hair on the vegetables. The soup is quite blend. Not value for money overall.

Felt like eating Lunch food for dinner. Delivery was 3+pm daily when it was delivered to be in the West for dinner. Dishes turned bad and sour when I come home at 7pm to reheat them.

Generally, not recommended as dishes were simple and not satiated.

The good: Food portions were decent and not salty (in fact some were very bland), soups were quite tasty and didn't make us thirsty.

The bad: Delivery was very early (before 5pm) so everything is cold. Some dishes were really basic (eg steamed egg with nothing but egg and minimal seasoning).

The ugly: The crab balls were especially bad (see photos). We took a bite and spat it out and threw everything away as the starchy texture and lack of taste was so bad.

1st Day delivery was late at 630pm and food was cold. Worst was the broccoli taste real bad, as if it was left out in the open overnight. Overall the food was very common and can be improved with greater taste.

Food was acceptable initially. However I felt that the quality of food could be better towards nearing the end of subscription. On the last day, rice was not given. However food was always delivered on time, with only two occasions delivered closed to 7pm.