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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,214 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

WO
Ms WL Verified Purchase
4.0 / 5

Food is alright.

The food is alright in general. They had been pretty good in taking note of the special requirements in the previous cycles, however, for this cycle, the special requirements had been missed on a couple of occasions.
Ms Stacy
Ms Stacy Verified Purchase
4.0 / 5

Dinner tingkat for two.

Ordered twice.
At first was ok.. after the 2nd reorder.. service was very bad.
No menu at all
Food quite small portion
Choose one
Ms Angel Ng
Ms Angel Ng Verified Purchase
4.0 / 5

Give It A Try

Food variety is good. The portion is just nice for 2 pax.
However the food taste is not consistent.
Will try for 3 dishes + 1 soup in future.
Ms Yuting Hu
Ms Yuting Hu Verified Purchase
4.0 / 5

Poor customer service

Ordered for 30 days but no delivery for 5 days & late delivery for some days. When call up to ask on the late delivery, kept saying will call me back but never do so. Decided to cut short the order to 20 days. Call up the caterer to confirm the last day so that I can start the next order from another caterer, the lady said will inform the person in charge & replied me in WhatsApp but only got the confirmation after 3 calls. The worst experience I had with a Tingkat Caterer. Food is actually not bad but can't be said about the service.
yuanhui
yuanhui Verified Purchase
5.0 / 5

Good choice :)

Nice variety of food
Highly recommended.
Come around 12.45pm at my area if not i will be renewing :(

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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