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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Cindy Fang
Cindy Fang Verified Purchase
4.0 / 5

Good taste & quality. Issued wrong order, but good service.

Food and portion was decent.

Unfortunately they made several mistakes
1) missing fried rice, which was a staple
2) gave wrong vegetable
3) gave wrong dessert

The staff was good in handling the mistake. However, due to logistics and time, the replacement food can only come in an hour, and we turned it down as the food already arrived later than initial due to delivery van breakdown.

We managed to reach an agreement with the staff. Overall service is top notch apart from the mistakes made (which were not really minor mistakes, to be honest).
Glazed Orange Sauce Fish 橙汁鱼
Mr Fu Sing
Mr Fu Sing Verified Purchase
5.0 / 5

Great value great food

Have renewed with the caterer many times. Great food great value, strongly recommend this as I have tried several caterers so far and have renewed this the most. foodline
Chan Ying Xian
Chan Ying Xian Verified Purchase
3.0 / 5

Untimely Delivery Service

On the last two days, the food came very late after 7pm. Moreover, the driver was uncontactable so we had to eventually prepare our own dinner. Really do not recommend this caterer if you are looking for timely delivery.
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Mr Fu Sing
Mr Fu Sing Verified Purchase
5.0 / 5

Great value great food

Have renewed with the caterer many times. Great food great value, strongly recommend this as I have tried several caterers so far and have renewed this the most.
Mr Fu Sing
Mr Fu Sing Verified Purchase
5.0 / 5

Good food great value

The food continues to be good. While my food still got mistake once during transition, the team rectifies it quickly by reimbursing it on next day.
Ms Angel Ng
Ms Angel Ng Verified Purchase
4.0 / 5

Worth to try

Have renewed with the caterer few times. Great food & value, strongly recommend if you want to find a family meal order.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 70 pax for delivery on 22nd Dec, 12:00PM
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