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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Stacy
Ms Stacy Verified Purchase
4.0 / 5

Dinner tingkat for two.

Ordered twice.
At first was ok.. after the 2nd reorder.. service was very bad.
No menu at all
Food quite small portion
Choose one
Ms Angel Ng
Ms Angel Ng Verified Purchase
4.0 / 5

Give It A Try

Food variety is good. The portion is just nice for 2 pax.
However the food taste is not consistent.
Will try for 3 dishes + 1 soup in future.
Mrs AUDREY
Mrs AUDREY Verified Purchase
3.0 / 5

Disappointed

Was disappointed after the first few days , food portions were reduced and there was no pork dishes. Mainly chicken and tofu several times a week. there was no delivery for one day without notice.
Ms Yuting Hu
Ms Yuting Hu Verified Purchase
4.0 / 5

Poor customer service

Ordered for 30 days but no delivery for 5 days & late delivery for some days. When call up to ask on the late delivery, kept saying will call me back but never do so. Decided to cut short the order to 20 days. Call up the caterer to confirm the last day so that I can start the next order from another caterer, the lady said will inform the person in charge & replied me in WhatsApp but only got the confirmation after 3 calls. The worst experience I had with a Tingkat Caterer. Food is actually not bad but can't be said about the service.
yuanhui
yuanhui Verified Purchase
5.0 / 5

Good choice :)

Nice variety of food
Highly recommended.
Come around 12.45pm at my area if not i will be renewing :(
Mr Rainer Phua
Mr Rainer Phua Verified Purchase
5.0 / 5

Fresh and tasty food + soup

The quality of the food from Robert Catering services was of a higher quality than other caterers in terms of freshness (for vegetables) and taste, however the food portion is roughly 20% less than their competitors.
Mr ONG TZE CHON
Mr ONG TZE CHON Verified Purchase
4.0 / 5

Good and will order again

Overall the food is good and suitable for my family. The fish could sometimes be smelly but already see improvement since our last review. Will continue to order

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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