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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,214 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mrs Eunice
Mrs Eunice Verified Purchase
4.0 / 5

Ok lor

The caterer thought I had ordered for dinner instead of lunch and my food did not arrive the first day. They sent me food at 3.30pm even though I requested for dinner on that day since they forgot my lunch order. Food came cold. On the second day, food came at 1pm (much later than I usually get my food). Subsequent days I got my food at 10.30am. Caterer was quick to reply me, just that service recovery not great. No follow up as well. Bit ill still order from them because of rhe reasonable pricing.
Mr Nolan Chan
Mr Nolan Chan Verified Purchase
4.0 / 5

Review for Robert catering

Food was tasteful. The Asia combo was something innovative too amidst the usual dishes. Timing sometimes was late but still managed to deliver by noon time.
K
Mrs koh Verified Purchase
5.0 / 5

Feedback on enhancing the quantity of food.

The food is tasty. On a few deliveries, the quantit was too little, enough only for one pax. Did a feeback to caterer. There was a slight improvement. Can do better.

Robert Catering staff members are very polite and helpful. They were very accommodating to our requirements:

No fish with bones, no lamb, mutton & goat. Due to health reasons, no squid,
sotong and cuttlefish.
Ms LC
Ms LC Verified Purchase
5.0 / 5

Decent variety that's fairly healthy and tasty

This is my 2nd time ordering from Robert Catering. The variety of food is consistent, however, the soup does get a little repetitive at times. Overall, the taste is good and healthy. Do note that portions are not huge, we don't eat much, so it was ok for us.
Mr Brenden Guan
Mr Brenden Guan Verified Purchase
4.0 / 5

Food quality and variety so-so...

The quality of the food was so-so. Curiously, after one of the meals, our entire family suffered bout of diarrhea the next day although nothing too serious. One problem is that the delivery is much too early for dinner, some days @ 2 pm! If the meal was prepared too early, then chances it will go stale is high...
Ms Casey Lee
Ms Casey Lee Verified Purchase
4.0 / 5

Food is acceptable.

Food is acceptable. Robert is able to accommodate to my request to switch to 4 dishes after 5 days. But they are slow in sending the weekly menu over
20 days Trial Package

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 31st Oct, 11:30AM
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