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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Alvin
Mr Alvin Verified Purchase
5.0 / 5

Good Healthy food with good variety!

The food is not salty/oily but still flavorful ! Variety of dishes is wide and we did not really see repeated dishes. All foods are up to expectations - tastes great and yummy.
Customer service very friendly and helpful
Choose one Choose one
Ms Regina Tang
Ms Regina Tang Verified Purchase
4.0 / 5

Food variety good & delicious.

Food variety good & not everyday with rice.
For tingkat standard, their food is quite delicious & soft.
Not so salty.
But, sometime, they do not follow menu.
Customer service quite responsive.
Ms Raine
Ms Raine Verified Purchase
3.0 / 5

Food not fantastic

Food was very salty and not worth the amount.
The vegetable was sourish one time and they sent a replacement dish that next day.
Overall food is not very fantastic
Mr Brenden Guan
Mr Brenden Guan Verified Purchase
4.0 / 5

Needs Improvement

Food quality and variety only so-so. Worst dishes are those with tomato ketchup sauced items. Biggest complaint is that dinner gets delivered very early, the earliest ever received was 1:45 pm! This is despite stated delivery time after 3 pm... Makes one wonder what time the food was cooked? Likely in the morning which means food becomes stale by dinner time...
TC
Mr THOMSON CHOO Verified Purchase
5.0 / 5

Comfort Grandparent type food you will look forward for day!

The customer service team is very friendly and professional. They follow with me to confirm my order within few hours. The food throughout my package was pretty consistent and good. The dish taste like home cook food and the delivery is always early but we prefer it to be early than late. This is a great help to busy indivdual like me who has no time to cook for my family. Price is reasonable. foodline
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Mrs Eunice
Mrs Eunice Verified Purchase
4.0 / 5

Ok lor

The caterer thought I had ordered for dinner instead of lunch and my food did not arrive the first day. They sent me food at 3.30pm even though I requested for dinner on that day since they forgot my lunch order. Food came cold. On the second day, food came at 1pm (much later than I usually get my food). Subsequent days I got my food at 10.30am. Caterer was quick to reply me, just that service recovery not great. No follow up as well. Bit ill still order from them because of rhe reasonable pricing.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 40 pax for delivery on 14th Dec, 6:00PM
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