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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Kai Ling
Ms Kai Ling Verified Purchase
4.0 / 5

Acceptable food. Value for money. Service could be improved.

Food was acceptable. Value for money. 4th time ordering. Service wise there was a day when lunch delivery was here only at 2pm+. No early notice was given to inform what had happened. Upon multiple attempts to contact caterer then we knew delivery vehicle broke down. Service could be better if it's possible for texts to be sent to customers on probable delay in delivery due to unforseen circumstances.
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Ms Chen Yanling
Ms Chen Yanling Verified Purchase
4.0 / 5

First and Last time ordering this

As I opted for lunch, the caterer description indicated that there will be 4 dishes and no soup. However I received 3 dishes + soup instead and on the last day, surprisingly, I received 4 dishes + soup, which might be complimentary from the caterer. Food wise, the soup was not as flavourful and a bit bland for my taste. The dishes were not as nice. Though the vegetables were cooked till quite soft unlike other caterer which is a plus point for me.
SS
Ms Shannon Sin Verified Purchase
3.0 / 5

Do not recommend

Food quantity is very little. Food does not taste good. Sometimes, the egg is burnt. Value of the food is not worth the amount paid.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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