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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

LT
Ms Liz Verified Purchase
4.0 / 5

Mixed feelings. Probably will try other caterer

Food arrives as early as 2pm for dinner. Think it's too early that didn't meet food safety measures set by govt? Dishes portion were irregular but mostly on the small side. Odd portions like asking 2pax to share 5 nuggets or 3 hard boiled egg or 7 thin slices of fish (ermmm someone always have to sacrifice or what). 2 out of 5 days the portions were really small. We fried our own side dishes as my hubby was still hungry. I think veg rice stall would have given a bigger portion. Then on one day the portion was suddenly huge. I would say in general the food are flavourful and taste good. Maybe more suitable for other locations with later arrival time and those with small appetite...
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Ms Kai Ling
Ms Kai Ling Verified Purchase
5.0 / 5

Values for money. Tasty dishes.

As usual food and service is up to standard. Value for money. My 3rd time ordering. Delivery time varies from 10.30am to 12.30pm. Glad that there is food variety. At least we don't get to eat repeated food.
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G
Mr Gavius Verified Purchase
4.0 / 5

Honest Bee, hope it helps

Salt vs Sweet: Salt style
Food quality (1 to 10, 10 is best): 7 (better grade of food)
Food quantity (1 to 10, 10 is best): 3 (I find too little for 2 people, more like 1 half person.
Feedback about some dishes was given. I like the way they managed the situation, but it would be better if they informed us beforehand.
Ms Di Zhang
Ms Di Zhang Verified Purchase
3.0 / 5

Will not renew

We really don't like this menu, there is always a deep-fried dish every time and the whole menu feels very lousy. not suitable for my child and family. when ordered I marked no spicy no fish with bones, however, we receive spicy fish with bones on one dinner. the delivery is also too early, we receive our dinner at 3:30 pm, some of the food doesn't smell good when its dinner time.
Ms Yuting Hu
Ms Yuting Hu Verified Purchase
4.0 / 5

Food is delicious. Didn't keep to their words.

Sometimes the dish repeated itself the next week. Overall food is delicious and vegetable are soft, suitable for the elderly. Delivery timing is on time except for the first day of my cycle of 30 days. Was told that the first day dinner will be free but dinner was not delivered on the 31st day. Wish they could keep to their words. And there was no meat dish for one day.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 2nd Nov, 11:30AM
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