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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,214 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Victor Kwok
Mr Victor Kwok Verified Purchase
4.0 / 5

Generally ok

Food generally is ok. Would suggest that Loyalty Points/ Rewards be given to those who made repeated orders. This will encourage customers to stick to the same tingkat, thus reducing admin & delivery issues.
Mdm SHARIFA IBRAHIM
Mdm SHARIFA IBRAHIM Verified Purchase
4.0 / 5

Go for the four-dishes option!

We decided to do the four-dishes this time round and we did not regret our decision. It is really better without the soup option. For once, this 10-days, we pretty enjoyed the food. Hopefully the salted egg dishes will do a comeback!
Mrs Liny Surya
Mrs Liny Surya Verified Purchase
4.0 / 5

Good enough

Good price and enough portion but delivery is a bit too early. Please have more varieties of the dishes.
30 days Trial Package
Ms Lillian
Ms Lillian Verified Purchase
4.0 / 5

Reasonably Priced Tingkat

Repeat customer...chicken dishes are the best. Soup however can sometimes be a bit too salty. Portions are just nice.
MT
Ms Mar TJP Verified Purchase
5.0 / 5

Thumbs up!

It's my first time trying Robert Tingkat service, good experience. Highly recommended. Good food at a reasonable price. Thumbs up!
SB
Ms SR Betty Verified Purchase
4.0 / 5

Need to work on quantity portion in order to be great.

I must say that the balance of food colour, texture and flavour is pretty good but this is offset by the inappropriate portion of food. The amount provided for 3 pax is effectively enough for 1.5 persons. We had to divide the food for 3 persons but the amount is insufficient to do it equally. The amount of noodles provided on Tuesday was 3 boxes full but was accompanied by a small thigh for 3 pax. The noodle was just boiled in water and topped with soya sauce- reminding me of the army food rations. I really hope Robert catering will take this feedback seriously and rectify this huge weakness because I believe they will then be a much better caterer and I would like to order from them again. Thank you.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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