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Ronnie Kitchen

4.4 / 5 (5,549 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*86%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

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Reviews (5,549)

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5,549 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Robin Tan
Mr Robin Tan Verified Purchase
4.0 / 5

Services

Some unpleasant experience with the delivery guy. I didnt managed to have his name.

1) The utensils, paper plates and Cups were insufficient. Did not experience this issue for my past Buffet ordering. Ended up I have to personally purchase the utensils outside when my guest told me its ran out. This is embarrassing.

2) I have informed the sales before confirming the order, that my event is from 1pm to 5pm. Requested the keeping of buffet can be after 7pm and was acknowledged. Apparently, the delivery guy came to my event venue at about 4.45pm and wanting to keep the catering. After some negotiation, the catering was kept at 5.15pm to "accommodate" Roonie Kitchen.

Perhaps the service can be better...

Thank you
Ms Sherry Ng
Ms Sherry Ng Verified Purchase
5.0 / 5

Value for money

My guest loved the food! I have parties every year and this time, all my guest complimented the food and that makes me very happy! I will definitely order more from Ronnie’s kitchen! Thank you for making my party a success!
Braised Pork w/ Bun • 扣肉包(Chef's Recommended)
4.0 / 5

Nice and delicious food esp the soup.

I ordered 3 dishes 1 soup. So far i like 90% of their dishes and 100% for their soup. Food are packed nicely, so no leakage, even consume around 730pm (the best consume was 630pm) is completely OK.

The only complaint is that the uneven of dish portion, sometimes we can big serving on two meat dishes, but sometimes we can a bit too little. It would be good if the consistency is there.

Having said that, I am glad that they primarily use real food, not the processed food or deep fried frozen food on the 3rd dishes which quit often offered by other caterers.
Meal Type: Dinner

Delivery Feedback

Based on 4,218 customer responses.

  • On time or up to 30 min early: 3,626 (86%)
  • More than 30 min early: 570 (13.5%)
  • Late: 22 (0.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 3,492
  • Less than 10 min early: 28
  • 10–15 min early: 54
  • 15–30 min early: 52
  • More than 30 min early: 570
  • Less than 10 min late: 3
  • 10–15 min late: 6
  • 15–30 min late: 9
  • More than 30 min late: 4

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