🎄 Santa Claus is coming to town! Book your Christmas menus now to avoid disappointment! 🎄

Top

CART

Click to complete your purchase(s) :

You have not added anything yet! Add your favourite items now
Close Cart

Item(s) added to cart

View/ Checkout

Royal Cuisine Group Pte Ltd

4.0 / 5 (88 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality3.8 / 5
Service & Communication3.8 / 5
Value3.6 / 5

Customer Photos (82)

Reviews (88)

Write a Review

Swipe left for more quick filters

88 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

KL
Mr Kelvin Loh Verified Purchase
4.0 / 5

Food all right

Food quality was all right. Delivery was late once. During the 10 days, food served was exactly the same on one Mon and then the next Mon. The siew mai and har kau smell very not fresh, this was served twice in the 10 days and on both days all 4 of us agreed they smell odd and we threw them away.
Ms Florence Heng
Ms Florence Heng Verified Purchase
4.0 / 5

Food is tasty but delivery timing needs improvement.

The food quality and quantity was acceptable. The caterer is also very responsive but unfortunately the food only came 2 hour later. We selected for the food to be delivered at 5pm. It didn't arrive and after checking and prompting the caterer the food finally came at 7pm. I noted there is unforseen circumstances regardless delivering timely is important.
Ms Doreen Luah
Ms Doreen Luah Verified Purchase
5.0 / 5

Pleasant catering experience

Food is delicious. Delivery time is quite constant. Food is well packed. Love the soup and the meat dishes.. Very convenient to have meals delivered on weekends. Happy with their service. Will probably recommend to my family and friends.
Ms Silver
Ms Silver Verified Purchase
3.0 / 5

No the typical home cooked dishes and bad service.

Food was served in bento set and it was not the typical home cooked dishes. The taste was acceptable. However, it was not value for money and the quantity could be more. The service was bad - one of the days the food for lunch came at after 2pm! The service line was also difficult to reach and typically no one picked up.
Choose one
Ms Eve Tan
Ms Eve Tan Verified Purchase
3.0 / 5

Quite disappointed, will not order order again.

Had 5 days trial, food was on time on the first day but late on the other days. The dishes are not really worth the price. At least the customer pickup my calls but didn't really get back to me on my order status, I have to call again to ask for updates. Will not order again.

Delivery Feedback

Based on 88 customer responses.

  • On time or up to 30 min early: 74 (84.1%)
  • More than 30 min early: 3 (3.4%)
  • Late: 11 (12.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 72
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 1
  • More than 30 min early: 3
  • Less than 10 min late: 0
  • 10–15 min late: 1
  • 15–30 min late: 2
  • More than 30 min late: 8

Review filters

Sort By

Review photo

Customer Photos

A customer just ordered Tingkat
for 2 pax
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
Xmas
Promos
1,307
Menus
999+
Chat / Call
Chat / Call
Account