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Royal Cuisine Group Pte Ltd

4.0 / 5 (88 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality3.8 / 5
Service & Communication3.8 / 5
Value3.6 / 5

Customer Photos (82)

Reviews (88)

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71 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms wenjun
Ms wenjun Verified Purchase
5.0 / 5

Good quality will renew

Tried one day, Awesome soup, nice food and convenient packaging, a little oily, good and health communication with customers, will renew.
Mr Tang Weng Chau
Mr Tang Weng Chau Verified Purchase
4.0 / 5

Acceptable Lunch Delivered to Door Step

The portion of the food is good. My only concern is the inconsistent delivery timing. It could come as early as 11am or as late as 1:45pm. This makes it hard to plan at customer's end.

There was one day when I got two chicken dishes (tasty though). Generally, it is acceptable.
CF
Ms Chloe Fu Verified Purchase
4.0 / 5

Food ok. Delivery can be improved.

The food is ok and the portion is mire than enough.

However, the delivery service can be improved. The delivery time can swing between 11:30 to 13:00 within one week. It would be good to fix the schedule within a week or notify the customer if the food is expected to be late.
Ms Shermane Lye
Ms Shermane Lye Verified Purchase
4.0 / 5

Nice try!

Overall food is nice.
Soup on the oily side but still acceptable.
The fish has no fishy smell so kids can accept it.
LY
Ms Yan Hui Lee Verified Purchase
4.0 / 5

Overall good and tasty

Food was up to expectation and it’s tasty.
When arrived the food is cold not warm sometimes.
Portion just nice for 1 pax.
Delivery time quiet late sometimes.
30 Days Package (Single Meal)
Mdm Pauline Chew
Mdm Pauline Chew Verified Purchase
4.0 / 5

Too many too much

On the whole the food is adequate. The soup was not warm and generally they are less salts. Quite a good try but costly than others.
Choose one
Mr Ho Yung Peng
Mr Ho Yung Peng Verified Purchase
5.0 / 5

Good caterer

Food was not bad tome but my elderly father felt it was too oily. Customer service is good - professional and polite. They agreed to try to arrange for an earlier arrival time for my meal.

Delivery Feedback

Based on 88 customer responses.

  • On time or up to 30 min early: 74 (84.1%)
  • More than 30 min early: 3 (3.4%)
  • Late: 11 (12.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 72
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 1
  • More than 30 min early: 3
  • Less than 10 min late: 0
  • 10–15 min late: 1
  • 15–30 min late: 2
  • More than 30 min late: 8

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